E- Referrals

The Outpatient Booking Centre have an exciting opportunity to appoint a dedicated and methodical individual in a new role as eReferrals Compliance Officer, supporting the existing manager in ensuring the Trust’s efficient and effective use of the eReferrals system.

All GP referrals and advice & guidance requests into the organisation are managed through the eRS platform and the efficiency of the system is critical to the successful management of elective patient activity.

You will need to be able to work in a calm, logical and methodical way, with the ability to multi-task whilst dealing with frequent interruptions. You must be confident, diplomatic and able to work in a busy environment. You must possess excellent communication skills and a pleasant disposition, with the ability to be responsive to individual and Trust demands.

You will be required to have a good level of education, have detailed knowledge of the eRS system, and be a skilled user of the Patient Administration System (PAS).

Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael’s Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.

The Trust employs 5,000+ staff, has a budget of £380 million and 750 beds. We work with health and social care organisations -including NHS Kernow and NHS England
- to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000- which can increase significantly during busy holiday periods.

The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally.

We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community.

Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns. With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges and universities (including adult education) it is the ideal place for families and for you to develop your own career.

You will be required to have a good level of education, have detailed knowledge of the eRS system, and be a skilled user of the Patient Administration System (PAS).

You will be joining a highly dedicated administrative team that supports patient care and liaises directly with patients. Flexibility and reliability is of extreme importance.

For further information please contact Emma Goldsworthy, eRS and Suspected Cancer Manager, on 01872 253037.