IT Apprenticeship

Are you eager to kick-start your career in the exciting field of IT?

**Daffodil IT**, a leading provider of business-class IT solutions for small and medium businesses, is seeking a talented and ambitious individual to join our team as an **IT Support Technician Apprentice**. If you have a passion for technology, a desire to learn and grow, and a knack for problem-solving, this opportunity is perfect for you

As an IT Support Technician Apprentice, you will be an integral part of our dedicated team, assisting with various technical tasks to ensure our clients' systems run smoothly.

In this role, you’ll work towards your IT Support Technician Level 3 Apprenticeship delivered by our expert training team at Baltic Apprenticeships.

**A Typical Day in the Job**:

- Troubleshooting and resolving hardware and software issues for desktops, laptops and printers
- Helping to configure and deploy hardware and software
- Assisting with network and server maintenance tasks
- Communicating technical information to non-technical users in clear and concise manner

Full training and support will be provided by your workplace mentor and from the Baltic team.

**Salary, Hours** **&** **Benefits**:

- £15,000 - £16,000 per annum
- Monday - Friday
- 08:30 - 17:00
- 28 days holiday including bank holidays
- Week shutdown at Christmas
- Free parking
- Dress down Fridays
- Gym membership
- Health assured
- Sandwich Friday
- Social events
- Snack table

**Desired Qualities, Skills and Knowledge**:

- Passion for IT
- Basic understanding of Microsoft Office Suite
- Communication both written and verbal
- Ability to work independently
- Grade 4/C in Maths and English GCSE or Functional Skills equivalent

**Your Training with Baltic**:
This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician.

**Next Steps**:
**Eligibility Criteria**:
**Vacancy Information**: Location
- Sheffield

Postcode
- S9 4LR

Programme
- ICT Support Technician - Level 3

Salary
- £15,000.00

Reference
- JO-2307-13514