Senior Practice Administrator

Please refer to the attached job description for further detail. The duties and responsibilities to be undertaken by the Senior Practice Administrator may include any or all of the items in the following list. To have a thorough knowledge of all Practice procedures To work in accordance of written protocols and standard operating procedures Assist the Managing Partner with Health and Safety Executive (HCE) responsibilities, i.e fire tests and incident reporting. Assist in promoting and maintaining own and others health, safety and security as defined in the Practice Health & Safety Policy Enhance effective communication between the teams.

Provide leadership to the Patient Services Team (PST). Support the Managing Partner with Human Resource to include: Staff rotas, annual leave approvals, sickness reporting, personnel files Assist with the induction and training of new staff to agreed standards and assist with developmental training of the patient services team. Contribute to the effectiveness of the team by reflecting on team activities and making suggestions on ways to improve and enhance the teams performance Focus efforts to the maximum benefit of the Practice with respect to the policy decisions made from time to time by the Partners Provide administrative support to the Clinical team and Managing Partner. Act as referral co-ordinator, processing referrals accurately and timely.

Overseeing the Choose and Book (C&B) referral system acting as practice C&B lead. In the absence of the Private Work Administrator, Co-ordinate patient reports requested by 3rd parties, processing and invoicing. In the absence of the Private Work Administrator, Co-ordinate other practice private works, processing and invoicing. Liaising with the Managing Partner to ensure all patient works are appropriately charged and accounted for.

Ensure all functions are carried out in accordance with agreed procedures, protocols and timescales, reporting to the Managing Partner as necessary. Continually assess and evaluate systems recommending changes and improvements to the Managing Partner as appropriate. Place orders for practice supplies (stationery, print/toners, nursing and housekeeping) and ensure adequate stock levels are maintained of stationery, print/toners. Adequate stock levels for nursing and housekeeping stores are the responsibility of the respective teams.

Opening up/locking-up of Practice premises and maintaining security in accordance with Practice protocols