Credit Controller

3 weeks ago


Leeds, United Kingdom Charterhouse Recruitment Ltd Full time

Do you want the chance to work for a Leeds based innovative technology company who are devoted to designing, manufacturing, and distributing Auditory equipment? 6 weeks annual leave, healthcare plans and hybrid working are some of the amazing benefits offeredwithin this role of Credit Controller.

This is a Fixed Term Contract for 17 months.

Salary; £23,000 - £25,000 per annum.

Working days: Monday - Friday, 3 days Leeds office based /2 days home based.

Benefits;
- Simply Health
- 6 Weeks Holiday + Bank Holidays
- 6% Pension Contribution
- Hybrid working
- Retention Bonus
- £750 KPI bonus per quarter
- £2000 Retention Bonus at end of contract

Your role as a Credit Controller;
- Deal with the day-to-day cash posting from various banks in various currencies (EUR/USD/GBP) - in accordance with Company procedures and deadlines.
- Liaise with customers directly to collect outstanding monies in accordance with Company procedures and resolve any queries arising.
- Manage the aged debtors for 250-300 customers (around £3m sales per month) by ensuring that the 90 days column remains below an agreed level.
- Liaise with internal sales and service departments to resolve queries and avoid any delays in receipt and recovery of payments owing.
- Release new sales orders and RMAs once accounts are in order and not overdue or over the agreed credit limit.
- Set up new customers in Microsoft D365 ERP system in accordance with Company procedures.
- Deal with occasional online credit card and PayPal payments from customers in accordance with Company procedures and record them in the accounting system.
- Review and check customer credit limits as required, in compliance with Company guidelines, to continue smooth order processing.
- Send out reminders to customers and follow up by phone to proactively manage outstanding debt.
- Maintain a pro-active focus on risk management at all times during communications with customers - including credit account, credit card or paypal accounts - and ensure that any potential fraud or default risks are carefully considered before orders areprocessed.
- Review overdue customers monthly and register with relevant systems.
- Create direct debits as required - for French & German customers - to assist in ensuring the timely payment of invoices.
- Carry out reconciliation of customer accounts and resolve any associated queries.
- Undertake any other tasks as requested by Accounts colleagues to support timely completion of the team workload.

Your skills and attributes as a Credit Controller;
Essential
- Strong all round IT skills including Word / Excel to intermediate level and Outlook.
- Good communicator, with a high level of interpersonal skills and the ability to influencecustomer decisions.
- Credit Control experience preferred.
- Good organisational, numeracy and analytical skills,with the ability to make balanced evaluations of business and commercial risk before making credit decisions.
- Ability to work on own initiative, under pressure and to deliver to deadlines.
- Flexible approach to work tasks, demonstrating proactive support of colleagues and a positive contribution to team working.
- Reliable, committed, methodical, confident with excellent attention to detail.

Desirable
- Experience of Microsoft D365 software.
- Additional language skills such as French or German will be useful.
- Outgoing personality who can make their own decisions.


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