Dispatch Coordinator

7 months ago


Rugby, United Kingdom The Air Ambulance Service Full time

Perform day-to-day operational activities of the TCAA Airdesk, to support responsivemobilisation of TCAA aircraftand promote continuous improvement Engage and work cohesively with CPTs and TCAA Pilots to enhance service delivery Liaise closely with Crew Members and TCAA Pilots throughout TCAA tasks (pre, during andpost) Liaise with hospitals, landing sites, airports, ambulance services, police, etc Proactively manage changing proprieties on a daily basis to ensure tasks are completed Communicate effectively and problem solve when issues arise whilst closely liaising with relevant teams Promote positive Crew Resource Management Ensure Key Performance Indicators within the service are met, whilst providing feedback onbreaches Provide statistics and reports on TCAA data Embrace new procedures and changes Raise incident reports when required Complete general administrative tasks as requested by the Airdesk Team Leader and Head ofOperations


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