Adminstration Assistant

**Looking to kick start your career in the financial sector?**

AMS is currently seeking self-motivated individuals for a cheque processing/ administration role within a leading UK bank based in Northampton. This is an exciting opportunity for anyone passionate about administration.

**Start Date**: ASAP for 12 months with the potential to go permanent

**Salary**: £20434 / £11.23 per hour

**Shift Pattern**: Monday - Friday, 8am - 4pm

**As a Customer Service & Operations Analyst**
- We’ll look to you to deliver successful outcomes for your customers by processing in an accurate and timely manner.
- You’ll identify and challenge risk, protecting our customers and businesses
- You’ll be able to showcase your knowledge and enthusiasm as you deal with a variety of different tasks on a daily basis, ensuring customer expectations are met

**What you'll do**

We’re looking for someone with strong interpersonal skills to respond to customer needs, develop relationships within the team and always maintain an understanding of your own development.

**Your day-to-day will include**:

- Authorising and investigating all transactions to our KPIs
- Collecting the required information from the customer non-conformance
- Reviewing processes which could be automated or enhanced to improve the customer and business experience

**The skills you'll need**

In order to excel in this role, you’ll work well in a fast-paced environment and have good organisational skills to deliver to deadlines. You’ll also have strong customer service abilities along with customer and industry knowledge.

**You’ll also demonstrate**:

- An awareness of changes in trends, policies and regulations
- An understanding of our industry and its customers

NWG00740

**Job Types**: Full-time, Temp to perm

**Salary**: £11.23 per hour

Schedule:

- 8 hour shift
- Monday to Friday