Security Controller

3 weeks ago


London, United Kingdom Wilson James Full time

**Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.**

We have a vacancy for a Security Controller based at one of our client sites based in the City of London. The site will be home to a variety of clients, so customer service is key.

As a Security Controller, you will be working in a corporate environment, where you will be responsible for delivering the command-and-control function using control room systems, processes and procedures at the site-based control room. You will need to consistently demonstrate a proactive approach to command and control and have elevated attention to detail, site and systems knowledge and have a “heads up” approach, which detects and identifies threat and risk in a proactive manner. You will be a relationship builder, excellent communicator, and coordinator and be required to think on your feet and make quick and sensible decisions.

If you're looking for a rewarding career full of new experiences, exciting opportunities, and career development, then Wilson James is the place for you.

**What do you get from us**:

- **The Role** - Full time, 4 on, 4 off, 42 hours per week, 12 hours per day, days and nights, working 07:00 - 19:00, and 19:00 - 07:00.
- **Pay**: £14.17 per hour
- **Lifestyle Benefits** - Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
- **Learning & Development** - we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
- **Health and Wellbeing** - Life assurance scheme, access to mental health support specialists

**A typical day in the life as a Security Controller**:

- Manage control room-based keys and assets such as radios and equipment with EDOB.
- Manage and ensure all lone workers are monitored and managed thoroughly throughout their shift
- Produce daily security reports as directed, always keep notes and relay messages clearly.
- Control interface between Property Management and retailers and contractors
- Produce daily/weekly reports as required relating to the activities of your area of responsibility
- Maintain the flow of information to the EDOB accurately recording all incidents and distributing it as required
- Be prepared to deploy to support at any control room at any time if required

**What are we looking for?**
We are looking for people who are passionate about helping others and keeping those around you both safe and secure.
- SIA DS Licence
- SIA CCTV Licence
- Demonstrable and proven experience of working in a control room environment
- Experience with security surveillance and access control systems
- High level of attention to detail, timekeeping, and ability to prioritise time effectively
- Strong IT (Information Technology) Skills (Microsoft, Excel, Office 365, PowerPoint) with ability to use data to create reports and statistics



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