Porter

**Job Overview**:

- Job Purpose: To represent Initial Hospital Services and the Trust in a positive manner, exhibiting courtesy and efficiency to patients, visitors and users of the Service at all times. To be involved in direct communication with patients, visitors and users of the Service, utilising necessary skills relating to understanding and compassion when necessary.

**Main Duties**
- Job Statement: 1. The conveyance of patients between departments, wards and buildings.

2. Transport and deliver equipment, medical records, mail, meals, specimens, furniture and linens etc

3. Collection and conveyance of cadavers from ward areas to the mortuary.

4. The collection of refuse, cardboard, glass and their segregation for disposal

5. May be required to drive Company or Client vehicles to carry out duties

6. May be required to assist in emergency situations as reasonably required

7. 7. May be required to support domestic service provision as applicable by existing contract.

**What we are looking for**:
1. Communication &
Relationship Skills Provide and receive routine information, to inform work colleagues, patients, clients Routine communication with patients, carers, staff 2 12

2. Knowledge, Training & Experience Small number of routine work procedures, on the job training Knowledge of hospital layout, medical equipment, manual handling; mortuary procedures; on the job training plus experience 1 16

3. Analytical &Judgemental SkillsJudgements involving straightforward facts or situations Makes decisions in relation to own duties 1 6

4. Planning &Organisational SkillsOrganise own day to day work tasks or activities Prioritises own work 1 6

5. Physical SkillsPhysical skills obtained through practice Manipulate trolleys, wheelchairs, beds; van / tug driving. Physical lifting and handling of patients. 2 15

6. Responsibility forPatient/Client CareProvides ancillary services to patients/clients Provide a portering service to patients. Undertake security duties
- patrolling, observing Hospital premises 2 9

7. Responsibility for Policy/Service Development Follow policies in own role Follows departmental policies - adherence to colour coded refuse and linen systems, adherence to regulations governing medical equipment. 1 5

8. Responsibility for Financial & Physical Resources Personal duty of care in relation to equipment, resources Safe use and movement of trolleys, beds and other equipment 1 5

9. Responsibility for Human Resources Demonstrates own duties to new or less experienced employees Demonstrates duties to new starters 1 5

10. Responsibility for Information Resources Record personally generated information Process own timesheets, work records 1 4

11. Responsibility for Research & Development Undertakes surveys or audits, as necessary to own work Completes e.g. staff surveys 1 5

12. Freedom to Act Well-established procedures, supervision close by/ standard operating procedures, someone available for reference Work under supervisor's instructions; supervisor available for most of shift / Works in accordance with portering manual 2 12

13. Physical Effort Frequent moderate effort for several short periods; occasional intense effort for several short periods Move patients; Push and pull patients in beds, trolleys and wheelchairs for most of the shift; Move furniture 3 12

14. Mental Effort General awareness, sensory attention; work pattern predictable/Frequent concentration; predictable work pattern Check patient details and gas cylinder gauges. Strict adherence to regulations governing the handling of medical gases. Concentration is required when driving a vehicle. 2 7

15. Emotional Effort Occasional distressing or emotional circumstances Move bodies to the mortuary, assist in occasional trauma and body viewings 2 11

16.Working Conditions Frequent unpleasant conditions/ Occasional highly unpleasant conditions Daily exposure to dirt, dust and smells/ body fluids; collection of dirty and foul linen bags 3 12