Conference Team Member

5 months ago


Ellesmere Port, United Kingdom Centre Island - Holiday Inn Ellesmere Port Cheshire Oaks Full time

**Conference Team Member**

**Location**:Holiday Inn, Ellesmere Port

**Contract**: 40 Hours

**Shift Pattern**:5 days over 7 - Mainly day shifts but evenings may be required on occasion.

**Salary**: Competitive

**What you’ll be doing**

As Conference Team Member, you will have hands on involvement within all aspects of conferencing within our hotel. Main areas would be setting up meeting rooms to brand standards, meeting and greeting conference clients and ensuring timely delivery of all services requested. This is a physical job that involves getting around the entire hotel to deliver coffee’s, buffets and banquets for our guests.

This is a role where you will be the face of the operation and will be the point of contact for guests and staff alike, a job for a person who loves being around people.

**Who You’ll Be working for**

Founded in 1995 Centre Island is a people focused company who value their employees as their greatest asset. Our Ellesmere Port Holiday Inn stands proudly on the banks of the Shropshire Union canal located on our very own island surrounded by lock gates, bridges and canals. Our hotel is only eight miles from Chester's historic city centre. Easy motorway access puts Liverpool and Manchester less than 30 minutes' drive away.

Our hotel has 83 rooms providing a simple yet modern service. That’s where you come in At the Holiday Inn we look for people who are welcoming, optimistic, and fun and smart; people who can focus on providing a proactive and personal service that brings smiles to our guest’s faces.

**Our Values**

At Centre Island we deliver the brand with Centre Island Values. All our employees are engaged, enthusiastic who have Centre Island personality.

We believe our values are an integral part of our business and our teams strive to always:

- Act with **INTEGRITY** and **CARE**:

- **ENGAGED** with customers and colleagues alike
- Have **PASSION** and take **OWNERSHIP **in everything they do
- Strive to be **CREATIVE** to continuously improve

**What we offer you**
- 28 Days Holiday pro rata increasing to 33 days after your 5th year of Service
- Worldwide benefits programme for reduced price rooms & food and Beverage in IHG hotels
- In house rewards and recognition program
- Long Service Awards
- Uniform provided
- Career progression opportunities
- On Site Parking
- Free gym membership
- Employee Assistance Program

**Main Duties and Responsibilities**:

- Providing exceptional customer service experience
- Setting up conference rooms to client’s specifications and to brand standards, including moving tables, chairs, setting up dance floors etc
- Setting of required AV equipment eg projectors, microphones etc
- Maintaining cleanliness of all meeting rooms and equipment
- Delivery of all food and beverage within the conference rooms
- Be supportive and approachable
- Assist other team members where appropriate
- Support other departments to create cohesion between all areas
- Upholding food hygiene standards within food service areas
- Effective communication with day time operational team and support team.

This list is not exhaustive and additional duties & responsibilities may be required in this role.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site gym
- On-site parking

Work Location: In person



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