Office Supervisor

6 months ago


Birmingham, United Kingdom Hill Dickinson LLP Full time

Hill Dickinson LLP is a leading and award-winning international commercial law firm with offices in Liverpool, Manchester, London, Leeds, Newcastle, Piraeus, Singapore, Monaco and Hong Kong. With more than 950 people including 200 partners and legal directors, the firm delivers advice and strategic guidance spanning the full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation.

Hill Dickinson acts as a trusted adviser to a wide portfolio of clients across a wide range of specialist sectors: from transport and logistics and international trade, through to retail, insurance, marine, health, education, manufacturing, public sector and banking and financial services.

**Job role**:Office Supervisor

**Hours**: Monday to Friday, 09:00 - 17:00 (35 hours per week)

As the winner of two Working Families’ awards for ‘Best UK employer for Flexible Recruitment 2022’ and ‘Best UK employer for Flexible Working Award 2020’, we are happy to consider flexible working opportunities to help you balance your work and home life.

**Team**:Operations - Office Management

**Location**:Birmingham

**Benefits**: At Hill Dickinson we understand that incentives go far beyond a good salary, so we have created a comprehensive benefits package tailored around our people.

Here are some examples of what we offer:

- 25 days’ annual leave
- Birthday privilege day and Christmas shutdown
- Holiday buy, sell and carryover scheme
- 2 charity volunteering or pro bono days
- Flexible, agile and home working
- BUPA
- Permanent health insurance
- Flexible pension scheme
- Medicash
- EAP with access to counselling
- Enhanced family leave policies
- Access to 10 days fully subsidised emergency or back-up care per year
- Life assurance
- Annual travel season ticket loan
- Dress for your day policy
- Bespoke training and development opportunities
- Financial contribution towards home working equipment

**Role overview**

**Key responsibilities**:

- Liaising with staff and clients
- Co-ordinating with various contractors and suppliers
- Ensuring the office remains presentable and always fit for purpose in all respects.
- Administrative duties which include but are not limited to the following:

- Managing spreadsheets
- Stationery orders
- Office supplies / refreshment orders
- Long term planning for functions
- Arranging payment of invoices where applicable
- Car park management
- Overseeing meeting room support requirements
- Maintaining records and documentation in accordance with legislative requirements, office health & safety policies, permits and assessments.
- Daily kitchen upkeep, stock check, replenishments etc
- Assist with processing, distribution and despatch of inbound and outbound mail
- Receive and welcome visitors, liaising with Hill Dickinson hosts and offering hospitality as directed.
- Answer and redirect calls on the switchboard (both internal and external) as per the Hill Dickinson telephone standard
- Maintain visitor log and issue visitor passes.
- First aider

**What are we looking for**:

- Strong organisational skills
- Ability to communicate at all levels
- Strong client care / service skills
- Attention to detail and proactive
- Enjoyment of team working and willing to contribute ideas / solutions to team issues
- Ability to work under pressure and prioritise tasks as well as communicating prioritisation with colleagues
- Actively seek solutions to problems before being asked or directed
- Responsive to changing environments
- Risk aware
- Good IT skills, including knowledge of a range of software packages
- Experience in managing office services and facilities

**Equality, Diversity and Inclusion**

Hill Dickinson is committed to providing fairness and equal opportunity for all regardless of age, gender, gender identity, ethnic origin, disability, sexual orientation, marital or transgender status, nationality, religion or belief.

We understand that our power as a firm comes from empowering our people and that it is only by encouraging and enabling individuals to be themselves at work that we can truly benefit from their rich and varied strengths.

**Disability Support**

**Values**

Trust - Respect - Innovation - Collaboration


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