Planning and Coordination Officer Social Care

3 weeks ago


Sheffield, United Kingdom Reed Business Support Full time

I am currently recruiting for a Planning and Coordination Officer to work on behalf of a leading local authority in Sheffield (S5 postcode in Ecclesfield). **This role is for 25 hours per week.**

**Parking is available at this location.**

This role will have responsibility for the planning, allocation and monitoring of resources across Adult Social Care Provider Services within defined parameters, systems and processes.

**Duties include**:

- To work with other Planning & Coordination Officers to effectively use available resources.
- To work in partnership with First Line Managers for the effective and efficient use of resources.
- To ensure the continuity of provision of service to users in the absence of the regular carer due to sickness, annual leave or training etc. by the use of agreed processes.
- To contribute to ensuring that the service delivers a service that meets and exceeds National and Local Standards
- To contribute to the production of regular performance or financial reports by ensuring the accuracy and timeliness of inputted information, using pre-determined templates, forms or shared databases.
- Use agreed ICT systems to communicate with front line staff, colleagues and managers.
- To provide day-to-day contact and support to front line staff within agreed parameters or as advised by the manager.
- To respond to personal contact from service users in a way that meets or exceeds Customer Service Standards and ensure follow up actions are undertaken.
- To share information with others as agreed by Management and in a format that meets Sheffield City Council standards.
- Some knowledge of social care provision
- Excellent customer service skills
- An understanding of collaborative working
- Good IT skills and the ability to pick up new systems
- Good numeracy skills
- Good problem solving skills

**What Reed can offer you as a temporary employee**:

- A dedicated consultant who will act as your key point of contact during and between any bookings
- Secure & online time sheet system which is quick and easy to use
- A self-service portal to access holiday requests/ Payslips/ P45 at your own leisure
- A dedicated payroll team
- Access to free training
- Access to discount club/ healthcare/ reed rewards
- Pension /paid holiday scheme/ maternity benefits
- Contacts for other Reed consultants and divisions
- Opportunities to work with some of the UKs leading employers including local authorities, NHS and local SME's


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