Deskside Support

Number of vacancies
- 1

Location
- Shrewsbury

Grade
- E

Salary
- £28,530 - £33,348

Working pattern
- Weekdays

Type of Contract
- Permanent

Job Advert

**Why work for us?**

We’re on a journey to shape the future of policing in our three counties and we want you to be part of it.

We value difference and believe in creating an inclusive working environment where our employees feel safe to make suggestions and voice their opinions.

We want to show our staff that they’re valued, which is why we offer generous annual leave entitlements, flexible working opportunities and access to a host of staff associations to ensure you get the support you need when you start your career. After all, keeping people safe isn’t just a uniquely rewarding career, it’s one that rewards uniqueness.

At West Mercia Police no one day is ever the same. There are opportunities to leave your desk, and experience all that the force has to offer.

**This is a full time position**

The main purpose of the role is to work flexibly within the Deskside Support Team, contributing to an efficient and effective Customer Service, ensuring a quality end to end ICT Service for West Mercia Police.

To provide end users with support, maintenance and administration within the organisation's deskside environment to both internal and external customers.

Respond to and resolve incidents involving ICT services, systems and related equipment used at the workplace and provide assistance to users. This includes the network, cabling, hardware and software (voice, data and computer) laptops, mobile devices, PCs, CCTV, audio & visual equipment, radios etc.

We are also happy to talk flexible working where it is suitable for the role. This may include some agile working.

**To read more about the added benefits and rewards **of working for West Mercia Pol**ice, please go to **our website.***

Once this job has closed, the job advert & associated documents will no longer be available. You may want to save a copy for your records.

If you are viewing this advert on Indeed, Reed or another job board, it is worth noting that there is more information about the position on the West Mercia Police website, this will include the role profile.