Mro Enterprise Resource Planning Support Specialist
1 month ago
At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
As a BDUK employee, you will have access to flexible and hybrid working arrangements, impressive benefits packages, employee incentive programmes, study assistance, as well as the potential for international travel. You will also have access to many resources that you will be able to access in order to advise and support your development throughout your career with us.
**The responsibilities will include**:
- Providing a timely response and first point of contact for user-identified ERP queries, specialist advice, continuation training and technical issues, with escalation to Level 2 Support Specialists as the need arises.
- Supporting specific tasks related to MRO scheduling and capacity planning, which includes aircraft maintenance planning, work package generation and maintenance control.
- Supervising and investigating interface error messaging.
- Assisting in the set up and management of Enterprise data in SAP, such as plants, work centers, trade codes and Work Breakdown Structures.
- Collating requirements, undertaking research, conducting feasibility assessments, presenting recommendations and progressing system improvement/upgrade requests from the user community.
- Establishing governance and data quality requirements.
- Monitoring performance metrics and initiating corrective actions or improvements when required.
- Researching and providing technical information and support to the development of processes to maintain product, infrastructure and system compliance.
- Attending process, Functional, Programme or User Group meetings to provide specialist input and advice as the need arises.
- Communicating any changes in the ERP (SAP) solution to the relevant stakeholders and supporting associated change management activities.
- Maintaining test data in the training environment and database updates in the production environment.
- Providing system feasibility and technical inputs to new business proposal.
- Supporting the review of pan-function processes, procedures and practices to drive coherence, waste reduction, good practice, cost reduction and innovation across multiple sites and platforms.
**Preferred Skills, Qualification, and Experience**:
- Capable of investigating and resolving ERP system/interface technical issues and queries.
- Be experienced in prograM/Fleet planning and scheduling.
- Demonstrate superb communication and people skills across functions and at all levels.
- Have a demonstrable ability to understand cross-business functions and sophisticated interactions within a business program.
- Requires proficiency working in a multi-disciplined environment; the ability to function in a fast-growing business, proactively identifying where action is needed and taking that action.
**Employer will not sponsor applicants for employment visa status.**
**Security Clearance**:Willingness and eligibility to undergo and acquire a SECURITY CHECK/CLEARANCE is required.
**Virtual Work Option**: Hybrid working with travel to other BDUK sites is anticipated.
**Export Control Requirements**:Not an export control position
**Equal Opportunity Employer**:
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process.
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