Pharmacy Dispenser

Duties and Responsibilities Clinical Practice Perform all duties required within, or on behalf of the community pharmacy. This includes all Essential, Additional and Enhanced services which are locally or nationally commissioned. This will include but not limited to: Labelling and assembly of prescription items Accurate endorsing of prescriptions Maintaining a clean and tidy work environment Collection of prescriptions and or delivering dispensed items as may be required. Placing, receiving and putting orders into stock.

Follow national and local guidance at all times, with particular regard to “Medicines, ethics in Practice” (MEP), current addition. Work under direction of the pharmacy Standard operating procedures (SOP’s). To undertake the sale or supply of medicines and goods, including over the counter sales. Comply with the requirements for the sale or supply of all medicines as required by the Medicines Act.

Maintain stocks at an appropriate level of all medication and appliances, within the pharmacy, to meet patient demands. Communication Provide advice and support to patients and their relatives and carers as appropriate. Build good relationships with practices and other prescribers and healthcare professionals (e.g., GPs, community pharmacists, district nurses etc.) to facilitate patient care. Communicate effectively with the patient, relatives, carers and all members of the healthcare team.

Counsel patients appropriately upon medication issues and throughout their care, providing advice and written support where appropriate. Promote and enhance the reputation of IntraHealth Pharmacy. Delivering a quality service Code of Conduct For Professional Group - all staff members are required to work in accordance with their professional group’s code of conduct. Be aware of, and comply with employment legislation and codes of good practice.

Be aware of, and comply with, all company and practice infection prevention and control policies, to include hand hygiene, personal hygiene, environmental and food hygiene. Report any significant events within the time frame set out in the company policy. Follow current MEP and local guidance with regard to Community pharmacy issues and alerts. Team Working Work as part of the community pharmacy team and wider team of healthcare professionals, fielding queries and offering advice.

Support and help develop colleagues and other members of the community pharmacy team The post holder will be expected to work flexibly according to team / clinical needs Management of risk Health & Safety - the post-holder must co-operate with Management in discharging its responsibilities under the Health & Safety at Work Act 1974 and take reasonable health and safety of themselves and others and to ensure the agreed safety procedures are carried out to maintain a safe environment for patients, employees and visitors. All Health & Safety issues to be flagged to senior staff and the post-holder must comply with the IntraHealth Health & Safety Policy as well as any additional policy requirements within the clinical contract. Ensure personal, staff, stock, cash and premise security at all times and before leaving the pharmacy. Report all adverse events and significant events in accordance with agreed procedures and participate in improvement activities to reduce reoccurrence Managing information Maintain appropriate records.

Confidentiality - During the course of your employment you may have access to, see or hear information of a confidential nature and you are required not to disclose such information, particularly that relating to patients and staff. In order to comply with the Data Protection Act 1998 you must not at any time use personal data held by IntraHealth or IntraHealth Pharmacy for any unauthorized purpose or disclosure such as data to a third party. Learning and Development Complete accredited course, to enable all aspects of NHS pharmacy contract can be carried out including Essential, Additional and Enhanced services and Locally commissioned services. Complete in-house training course, annual training review including peer review.

Equality and Diversity You are at all times required to carry out your responsibilities with due regard to the IntraHealth Equal Opportunities Policy and to ensure that staff receive equal treatment throughout their employment with the company. Managing Tasks / Projects Ensuring tasks and duties are performed within clearly defined time quality standards Managing Information / Confidentiality and data protection Ensure all relevant information is handled appropriately in concordance with Information Governance guidelines. Core Competencies Technical Competencies Computer literacy skills Dispensing accuracy Following the pharmacy standard operating procedures Teamwork Teamwork is essential to operation of a community pharmacy. Communications High level of verbal and written communication skills Information sharing with other professionals P