Student Support Officer

3 weeks ago


Burnley, United Kingdom University of Central Lancashire Full time

The University of Central Lancashire wishes to recruit a Student Support Officer to join the Student Support team at our Burnley Campus, who provide a gateway into Student Services by offering a single point of contact for all Student related queries throughout a student’s journey.

Joining our friendly and welcoming team, we are looking for someone who can demonstrate excellent customer service skills along with outstanding verbal and written communication skills. A proven ability to analyse and solve customer support queries is essential along with being able to effectively plan, prioritise and organise your own workload. Holding A Levels or equivalent post-secondary qualifications, or relevant industry experience and Maths and English to GCSE level or equivalent, you will have a positive approach with eagerness to learn and adaptability to work effectively as part of a team.

Applicants need to meet all essential criteria on the person specification to be considered for interview. This position is based in Burnley.

**School/Service: Student Services**

**Contract Type: Indefinite**

**Interview Date: To be confirmed



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