Retail and Catering Assistant

3 weeks ago


Telford, United Kingdom Hoo Zoo And Dinosaur World Full time

**Post**: Tea Room and Retail Assistant

**Location**: Hoo Zoo and Dinosaur World

**Hours of work**: Variable Hours (approx. 16 hours per week during term time and 40 hours per week during holidays).

**Responsible to**: Managers and Partners

**Wage**: Minimum Wage

**Main Functions of the Post**

Responsible for day to day operation of Shop, Tea Room and Indoor Play Areas. Tasks will include but not be limited to cleaning, customer care and retail. Responsible for the running of birthday parties.

**Duties and Responsibilities**
- To liaise with the Managers on a daily basis with regard to indoor areas upkeep.
- Ensure a tidy appearance whilst at work.
- Maintain the cleanliness of all indoor areas and ensure the upkeep of those areas is at a high standard.
- To serve customers in the shop and tea room and show a good working knowledge of those areas.
- To demonstrate good communication techniques, including customer care skills and to present a friendly and positive demeanour to staff, visitors, students and management.
- To operate in a flexible manner and be available to work in accordance with the needs of the company, which will include weekend and bank holiday shifts.
- To work in accordance with the Health & Safety regulations and report all accidents.
- To undertake such staff training and development which may from time to time be determined.
- To undertake stock control of food and retail items.
- To carry out any other appropriate duties to the post
- Running kids activites (such as mini cars)
- Over Christmas period, extra duties may be added - such as ‘being an elf’ etc.

**Job Type**: Zero hours contract
Contract length: 6 months

**Salary**: £8.00-£10.50 per hour

**Benefits**:

- On-site parking

Day range:

- Holidays
- Monday to Friday
- Weekend availability

Shift:

- 8 hour shift
- Day shift

Work Location: In person

Expected start date: 01/07/2023



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