Insurance Call Handler

4 months ago

Newtownards, United Kingdom VANRATH Full time

VANRATH are assisting with the recruitment of an **Insurance Call Handler** for a leading financial company (multi-billion pound insurance company), that places immense value on their staff.

**Working From Home - 5 days per week** (Monday - Friday all at home) - This firm offers real progression opportunities alongside some of the best benefits in Northern Ireland.

This is a Monday - Friday position - **Permanent**.

Initial training for this role (usually a couple days) will be in the company's **Newtownards** office.. There will be occasional needs to visit this office.

**Salary**:
£22,000 - £24,000 + 10% Bonus + Fantastic Benefits Package & Progression Opportunities & Salary Reviews

**Responsibilities**:
Working within our virtual call centre as part of our Customer Service Team, you will handle inbound and outbound calls from existing customers. You will be responsibility for completing transactions such as mid-term changes, mid-term transfers and other ad hoc queries relating to existing customers insurance policies.
- You will be required to advise, recommend, sell and service appropriate insurance products to meet the demands and needs of our customers.

A full comprehensive training programme is delivered upon appointment into the role to ensure you are competent to service our insurance products and use our operating system.

**Requirements**:

- At least 1 years experience dealing with Personal Lines Insurance - Ideally with Motor products
- Strong communicator
- Driven individual
- ‘’Had a great experience with Vanrath. Being new to Northern Ireland, they made me feel very welcome. The team provided lots of tips and support for job opportunities. Would thoroughly recommend the Vanrath team’’_

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£26,000.00 per year

**Benefits**:

- Flexitime
- Life insurance

Schedule:

- Flexitime
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: Hybrid remote in Newtownards

Reference ID: ICA-VRATH

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