Senior Operations Coordinator

4 months ago

Basildon, United Kingdom AGI Global Logistics Full time

We are AGI Global Logistics; one of the fastest growing logistics companies in the UK.

We currently have 15 offices and branches across the UK and Europe with 250 network locations Worldwide.

Our current team of 170 people go the extra mile to provide the same outstanding service to every client and we are all driven by delivering expert road, sea and air freight distribution and logistics solutions for our clients.

The bigger we become, the more people we can helpThis is where you come in

**The role**
This role is an extremely exciting opportunity to support our London Gateway office with their operational needs.

We are looking for someone who has already worked in an operational role for a freight forwarding company who can come in and hit the ground running. You will be able to use your senior knowledge and experience to support to the rest of the operations team and other colleagues across the business where they need assistance and act as an escalation point for more complex customer queries and disputes in the absence of management.

In this role you will be responsible for ensuring all our clients receive a personable and tailored service delivery to build loyalty, ensure repeat business and enable all jobs to run efficiently and correctly.

You will be responsible for processing road, air and sea shipments for our customers and completing bookings with shipping lines, agents and haulier’s. Delivering outstanding service to our customers is everything to us so you will make sure you are tracking and communicating all updates to customers, making sure their shipments arrive on time and informing them of any delays.

You would also be responsible for all aspects of customs clearance processes on all import and export jobs as well as creating orders, negotiating rates and allocating suppliers’ invoices and sales invoicing.

Alongside service, margins are of course incredibly important to us and you will play a pivotal role in ensuring we have clear profit margins on all accounts and jobs, maximising these wherever possible

**Benefits**
- Guaranteed salary starting from £30,000 - £34,500 depending on experience
- 25 days holiday plus bank and public holidays
- Contributory pension scheme
- Cycle to work scheme
- Contributory health cash plan scheme
- Access to free and discounted financial advice
- Full use of industry leading systems and software
- A very sociable and friendly environment (we don’t take life too seriously and want the best out of everyone)
- Smart casual dress code
- On-site parking
- Unlimited free tea and coffeeand there’s always cake and biscuits too

**What you’ll be able to offer**
- Extensive Experience of working in an operational role for a freight forwarding company is essential
- Understanding and operational experience of multiple products and lanes is essential. Experience of working specifically on road and air freight requirements would be particularly desirable.
- Import experience is essential and Import and Export experience is desirable
- Ability to support other members of the team with training requirements
- Good understanding of transport and Worldwide logistics
- Outstanding communication and customer service skills
- Strong negotiation skills
- The ability to develop and build strong and personable relationships over the phone and in person with a broad range of individuals
- The ability to work in a fast-paced environment and be a strong team player
- Accountability to yourself and others
- Extremely organised with a high attention to detail and accuracy
- Ability to work well under pressure and able to work to tight deadlines
- High IT literacy skills

**Recruitment agencies**
We will not consider CVs or speculative proposals from any agencies therefore we kindly request you not to contact us.

**Benefits**:

- Casual dress
- Company pension
- Cycle to work scheme
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Operational freight forwarding: 5 years (required)
- specific road and air freight: 2 years (required)

Work Location: In person

  • Freight Operations Coordinator

    1 week ago

    Basildon, Essex, United Kingdom Get Staff Full time

    Job Title: Import Export CoordinatorWe are seeking a highly motivated and organized Import Export Coordinator to join our team at Get Staff. As an Import Export Coordinator, you will be responsible for coordinating the import and export of goods, ensuring timely and efficient delivery to our clients.Job Overview:The successful candidate will have at least 2...

  • Freight Operations Coordinator

    1 week ago

    Basildon, Essex, United Kingdom Get Staff Full time

    Job Title: Import Export CoordinatorWe are seeking a highly motivated and organized Import Export Coordinator to join our team at Get Staff. As an Import Export Coordinator, you will be responsible for coordinating the import and export of goods, ensuring timely and efficient delivery to our clients.Job Overview:The successful candidate will have at least 2...

  • Operations Coordinator

    3 weeks ago

    Basildon, Essex, United Kingdom Freedom Group Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Streetworks Coordinator to join our team at Freedom Group. As a key member of our operations team, you will be responsible for coordinating all streetworks notices and permits for cabling and overhead line projects across the region.Key ResponsibilitiesAdministering Emergency and Planned...

  • Import Operations Coordinator

    20 hours ago

    Basildon, Essex, United Kingdom Alchemy Global Talent Solutions Full time

    Job Title: Import Operations CoordinatorWe are seeking an experienced Import Operations Coordinator to join our team at Alchemy Global Talent Solutions. This role is essential for managing Less-than-Container Load (LCL) import shipments for both airfreight and seafreight, ensuring smooth operations and high customer satisfaction.Key Responsibilities:Handle...

  • Import Operations Coordinator

    24 hours ago

    Basildon, Essex, United Kingdom Alchemy Global Talent Solutions Full time

    Job Title: Import Operations CoordinatorWe are seeking an experienced Import Operations Coordinator to join our team at Alchemy Global Talent Solutions. This role is essential for managing Less-than-Container Load (LCL) import shipments for both airfreight and seafreight, ensuring smooth operations and high customer satisfaction.Key Responsibilities:Handle...

  • Operations Coordinator

    3 days ago

    Basildon, Essex, United Kingdom Build Recruitment Full time

    Job Title: Administration PlannerWe are seeking an experienced Administration Planner to join our team at Build Recruitment. As an Administration Planner, you will be responsible for coordinating the allocation of work to our operatives, ensuring that our clients receive a high-quality service.Key Responsibilities:Schedule works into diaries for up to 20...

  • Operations Coordinator

    3 days ago

    Basildon, Essex, United Kingdom Build Recruitment Full time

    Job Title: Administration PlannerWe are seeking an experienced Administration Planner to join our team at Build Recruitment. As an Administration Planner, you will be responsible for coordinating the allocation of work to our operatives, ensuring that our clients receive a high-quality service.Key Responsibilities:Schedule works into diaries for up to 20...

  • Workshop Operations Coordinator

    3 weeks ago

    Basildon, Essex, United Kingdom Rise Technical Recruitment Limited Full time

    Job OverviewRise Technical Recruitment Limited is seeking a skilled Workshop Planner to join our team. As a Workshop Planner, you will be responsible for coordinating and planning workshop operations to ensure efficient and effective production.Key Responsibilities:Coordinate and plan workshop operations to meet production targets and deadlines.Develop and...

  • Freight Operations Coordinator

    2 weeks ago

    Basildon, United Kingdom WR Logistics Full time

    Are you a skilled professional looking for a new challenge? We are seeking a talented Freight Operations Coordinator to join our European Transport Planning team in Basildon. As a key member of our team, you will be responsible for coordinating the movement of goods across Europe. **Key Responsibilities:** * Coordinate the movement of goods across...

  • Freight Operations Coordinator

    2 weeks ago

    Basildon, United Kingdom WR Logistics Full time

    Are you a skilled professional looking for a new challenge? We are seeking a talented Freight Operations Coordinator to join our European Transport Planning team in Basildon. As a key member of our team, you will be responsible for coordinating the movement of goods across Europe. **Key Responsibilities:** * Coordinate the movement of goods across...

  • Financial Operations Coordinator

    1 week ago

    Basildon, Essex, United Kingdom Reed Full time

    Financial Operations Coordinator **Job Summary** We are seeking a highly skilled Financial Operations Coordinator to support our team at Reed. The ideal candidate will have a strong background in finance, with experience in bank reconciliations, invoicing, and VAT returns. **Key Responsibilities** * Conduct bank reconciliations and maintain cashbooks for...

  • Financial Operations Coordinator

    2 weeks ago

    Basildon, Essex, United Kingdom Reed Full time

    Financial Operations Coordinator **Job Summary** We are seeking a highly skilled Financial Operations Coordinator to support our team at Reed. The ideal candidate will have a strong background in finance, with experience in bank reconciliations, invoicing, and VAT returns. **Key Responsibilities** * Conduct bank reconciliations and maintain cashbooks for...

  • Financial Operations Coordinator

    2 weeks ago

    Basildon, Essex, United Kingdom Reed Full time

    Financial Operations Coordinator **Job Summary** We are seeking a highly skilled Financial Operations Coordinator to support our team at Reed. The ideal candidate will have a strong background in finance, with experience in bank reconciliations, invoicing, and VAT returns. **Key Responsibilities** * Conduct bank reconciliations and maintain cashbooks for...

  • Financial Operations Coordinator

    1 week ago

    Basildon, Essex, United Kingdom Reed Full time

    Financial Operations Coordinator **Job Summary** We are seeking a highly skilled Financial Operations Coordinator to support our team at Reed. The ideal candidate will have a strong background in finance, with experience in bank reconciliations, invoicing, and VAT returns. **Key Responsibilities** * Conduct bank reconciliations and maintain cashbooks for...

  • Import Operations Coordinator

    2 weeks ago

    Basildon, Essex, United Kingdom Alchemy Global Talent Solutions Full time

    We are partnering with a leading logistics company to find an experienced Import Operations Coordinator to join their team in the UK. This role is crucial for managing Less-than-Container Load (LCL) import shipments for both airfreight and seafreight, ensuring smooth operations and high customer satisfaction.Key Responsibilities:Handle all aspects of LCL...

  • Import Operations Coordinator

    2 weeks ago

    Basildon, Essex, United Kingdom Alchemy Global Talent Solutions Full time

    **Job Summary**We are seeking an experienced Import Operations Coordinator to join our team at Alchemy Global Talent Solutions. This role is crucial in managing Less-than-Container Load (LCL) import shipments for both airfreight and seafreight, ensuring seamless operations and high customer satisfaction.Key Responsibilities:Handle all aspects of LCL Import...

  • Import Operations Coordinator

    2 weeks ago

    Basildon, Essex, United Kingdom Alchemy Global Talent Solutions Full time

    We are partnering with a leading logistics company to find an experienced Import Operations Coordinator to join their team in the UK. This role is crucial for managing Less-than-Container Load (LCL) import shipments for both airfreight and seafreight, ensuring smooth operations and high customer satisfaction.Key Responsibilities:Handle all aspects of LCL...

  • Import Operations Coordinator

    2 weeks ago

    Basildon, Essex, United Kingdom Alchemy Global Talent Solutions Full time

    **Job Summary**We are seeking an experienced Import Operations Coordinator to join our team at Alchemy Global Talent Solutions. This role is crucial in managing Less-than-Container Load (LCL) import shipments for both airfreight and seafreight, ensuring seamless operations and high customer satisfaction.Key Responsibilities:Handle all aspects of LCL Import...

  • Senior Private Patient Coordinator

    3 months ago

    Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full time

    We're looking for an experienced coordinator to join our private patient unit and be a part of a multi-skilled team who provide the management of patients undergoing private patient activity, including outpatients, diagnostics, and inpatient care across a wide range of specialties. Our care is consultant led and the executive management team play a central...

  • Logistics Coordinator

    7 days ago

    Basildon, Essex, United Kingdom Noble Recruiting Full time

    Warehouse & Logistics CoordinatorWe are seeking a highly organized and detail-oriented Warehouse & Logistics Coordinator to join our team at Noble Recruiting Limited in Billericay, Essex.Key Responsibilities:Process orders and oversee the order cycle to ensure stock and materials are processed correctly.Coordinate logistics training and monitor inventory by...