Supervisor (Part Time) - Westfield Stratford

4 months ago

London, United Kingdom Monsoon Full time

**Ref**:

- MON11743**Salary**:

- Competitive**Department**:

- Retail Management**Location**:

- Westfield (Stratford), London (E20)**Position type**:

- Permanent**Hours / Duration**:

- 12 hours per weekAccessorize is an exciting and ethical fashion brand, dedicated to offering accessories that enable everyone to express themselves and feel confident in their everyday. Born in the 80’s, our first store opened in Covent Garden. Accessorize now has stores across the UK, Republic of Ireland and International Markets.

We are built on a way of working we are proud of, were values and ethics go hand in hand.

We have an exciting opportunity for an experienced part time Supervisor, at our Westfiled Stratford Accessorize Store.

**What are we looking for in you?**
- Experience working within a high - quality customer service focused role, able to deliver an independent boutique experience within a well-known high-street brand.
- Demonstrate Customer Focus - ensuring delivering excellence in customer service, understand the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do.
- Confident to lead by example, inspiring your team and supporting the management team in bringing the Boutique to life
- Someone who demonstrates passion, drive, and resilience, with a can - do approach
- The ability to communicate openly and effectively
- A Solution driven Individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility

**In this role you will**
- Deliver an exceptional customer experience instore, ensuring the highest quality standard of service is delivered, both personally and through your team.
- Be a true brand ambassador demonstrating the Monsoon values
- Support the management team in driving the overall performance of the store, generating profit through exceeding those KPIs
- Support the store management team by ensuring teams are motivated and knowledgeable
- Support the management team in maximising commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard
- Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal
- Ensure an inclusive environment, promoting equality and kindness with your team

**Joining us, your benefits would include**
- A competitive salary and exciting bonus scheme
- A Staff uniform allowance - enabling you to have fun wearing our products
- Generous staff discount across all our brands - Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home
- An additional day’s holiday to celebrate your birthday
- At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us._
- We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential._

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