Deputy Manager

4 weeks ago

London, United Kingdom Houston & Hawkes Full time

**Job role**: Deputy Manager

**Location**: London, Tottenham Court Road Underground Station

**Salary**: £35,000 per annum

**Shift Pattern**: Monday-Friday, 40 hours

Houston & Hawkes currently have an exciting opportunity for a Deputy Manager to join our team, providing a first class service based at our brand new contract in the heart of London

As a Deputy General Manager, you will be providing a professional catering service, ensuring that our company standards are maintained and that our Client expectations are met

If you’re looking for a career that offers flexibility, excitement, and progression, then contract catering could be for you We’ll give you a place to grow and a career to be proud of.

**What You Really Want To Know**:

- The salary for this role is £35,00 per annum/ £16.83 per hour
- The basic hours for this role are 40 hours per week
- The working week is Monday to Friday
- Monthly wages
- Central location
- Great Travel Links, the nearest station (Tottenham Court Road) is served by the Central line, the Elizabeth line and the Northern line

**Deputy Manager Duties**:

- To plan, lead and execute the smooth delivery of all operations within the venue and ensure the highest levels of customer service at all time
- Responsible for managing the daily operations of the restaurant, expresso bar and hospitality onsite
- To assist the General Manager to ensure that you achieve the financial targets agreed with the client in line with your site budget
- Hold daily briefings with team to engage them on key messages and encourage discussion
- Making sure we are meeting the standards required by the client
- To ensure a 5* service is always delivered
- Motivate and lead by example, ensuring you and your team have fun at work and are proud of your efforts
- Seek opportunities to exceed customer and client expectations and increase the turnover
- Deputise for the General Manager in their absence
- To assist as directed with all aspects of preparation and presentation of food to the company’s standard and ensuring adherence to legislation including HACCP.
- Monitor compliance with company and government regulations, regarding customer service, food preparation and serving, and building maintenance in the dining facility
- Responsible for ensuring that all financial and administrative duties are completed accurately, on time and in accordance with company policies and procedures, banking reconciliation, & till operations.
- To assist the compilation and delivery of various management reports in Word, Excel,
- To assist with the planning, organisation and delivery of events scheduled during the year
- Look at up-selling opportunities
- Day to day management of the ordering process and stock control
- Working knowledge of HACCP & Health & Safety laws

**Deputy Manager Requirements**:

- Previous experience as Deputy Manager/Team Leader within contract catering, 4-5* hotel or restaurant
- Organisational skills with the ability to plan, prioritise, multi-task and work quickly and efficiently, ensuring deadlines are met irrespective of conflicting priorities
- Positive attitude, professionalism and respect for others
- Have the ability to display a real passion for food and customer service
- Must be able to work within a team and without supervision
- An excellent team player, able to communicate at all levels and commit to sharing your knowledge and skills within our team
- Strong leadership qualities and excellent communication skills
- Must be computer literate and have experience in using excel spreadsheets
- Strong financial understanding and demonstrable budgeting management
- Good understanding of report writing and financial management
- Have creativity and a flair for marketing

**Deputy Manager Additional Benefits**:

- Free meals at work
- Contributary pension scheme
- Free access to the company Employee Assistant Programme
- Life assurance at two times salary
- Company events including all company Christmas party
- Recognition schemes and people awards
- Family friendly support
- Uniform provided
- The holiday allowance is 28 days including bank holidays
- Bicycle Parking Onsite

Houston & Hawkes - a young and dynamic independent caterer based in the South East. We believe in creating memorable experiences for our customers through our upbeat, creative and sustainable food offer. We operate coffee bars, staff restaurants and delisin conjunction with client’s hospitality and events requirements. We are socially responsible, mad about Great British produce, and dedicated to our talented teams. We offer dedicated training for all our team members with clear career plans to assist in yourfuture development.

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