Project Officer

3 weeks ago

Bristol, United Kingdom South Gloucestershire Council Full time

**How you'll make a difference**:
We are expanding our Transformation Team and recruiting a Project Officer to support the 'Fit for the Future' Programme, working in a high performing, supportive team leading transformation across council services. It is an exciting and challenging time to join us at South Gloucestershire Council, where our communities and partnerships can make an impact on the future of the region.

In the role you will support the Programme Manager in the delivery of our Fit for the Future programme (an enterprise resource planning system for HR, Finance and Payroll), which will involve managing small to medium sized projects. You will also provide support for more large and complex projects, which will involve gathering and collating project progress information from responsible officers, undertaking analysis to ensure it is complete and makes sense, and subsequently preparing governance reports.

**What will you be doing**
- On a daily basis you will be managing small to medium sized projects.
- A key part of the role will be to undertake research and gathering information around approaches adopted, successes, issues, organisational data and performance data from other local authorities, public organisations and private sector, relevant to specific projects.
- The role involves collating programme information such as costs, progress, issues, and actions for senior managers at programme meetings.
- Confident to provide specialist advice, you will offer accurate timely information to a range of customers, partner organisations, employees, key stakeholders, departments and managers in a range of formats ensuring policies meet legislative requirements and codes of practice.
- You will review and resolve any issues accurately and efficiently, relating to budgets, financial information or resources for the area of specialism making sure that targets are met, reports are prepared and delivered, data is managed effectively and corrective action is taken when necessary.
- In the role you will provide specialist advice and information to a range of customers, maintaining a high quality and consistent services to customers where agreed standards are achieved across a wide range of services, Service Level Agreements are adhered to and that ownership is taken for responding and resolving queries, complaints and requests from initial contact.

**What we need from you**:

- You will have a relevant professional or equivalent degree level qualification or you will have equivalent relevant experience.
- Having experience of working in a business environment delivering similar services, you will demonstrate extensive knowledge and experience of contributing to developing processes, procedures and projects
- It is essential that you will have excellent communication, influencing and analytical skills with an ability to make things clear and simple to understand and have well-developed interpersonal skills for persuading, influencing and be able to build relationships and communicate effectively with customers
- To be successful in the role you will require good analytical skills to help understand and analyse information, be able to understand and interpret complex data and provide solutions and recommendations to achieve appropriate outcomes and present it in a user-friendly way.
- You will have the ability to monitor and or report on budgets, financial information and resources and have a good level of general IT skills and the ability to use appropriate specialist in-house software packages.
- It is desirable that you have specific experience in supporting project work in areas such as organisational improvement, value for money, performance management, project/programme management and other similar initiatives would be advantageous.

**How a career at South Gloucestershire Council is different**:

- We know our team work best when they have balance in their lives, and we offer genuine flexibility to help them achieve that **work/life balance.**:

- We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our **training and development offer,** which helps make the greatest long-term difference in work.
- We have invested in the technology and support to enable staff to work seamlessly from home so we can ensure we are keeping **staff safe** during Covid-19. For those staff who may need to work in the office we have also ensured that our offices and hubs are COVID-19 secure; and have measures in place such as one-way systems, socially distanced workstations and hand sanitizer stations throughout our premises.

Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work, and learn here.
- We're building and shaping communities which people are proud of
- We're working with the most vulnerable in our community to help them achieve what they want in life
- We've achieved a great deal, but we

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