Duty Supervisor

Alliance Psychological Services is an independent provider of counselling and psychological therapy services based in the Tees Valley area and working across the North-East region. We are working in partnership with Middlesbrough & Stockton Mind to deliver the IMPACT on Teesside service.

This is an exciting opportunity to be part of this innovative service as a Duty Supervisor.

The role will primarily be based in our Middlesbrough office.

This position may require flexible hours between 8am until 8pm on weekdays.

You must have right to work in the UK, as we are currently unable to offer working visa opportunities.

**Interview dates: Week Commencing 20th February 2023**

**About us**

Alliance offers first rate training and development opportunities, group life assurance, 38 days annual leave pro rata, rising 1 day every 5 years of service (as well as the option to purchase additional annual leave) EAP health scheme including costs towards eye tests/glasses, dental treatment, physio treatment and shopping discounts alongside a 3% contributory pension scheme. We also offer lots of health and wellbeing initiatives for our staff and promote flexible working for a positive work life balance.

Alliance Psychological Services has organisational responsibility for safeguarding all children and vulnerable adults within our service, part of this is to follow safer recruitment of staff for all appointments. It is also a requirement that all staff understand it is each persons individual responsibility and are committed to promoting and safeguarding the welfare of children.

Alliance Psychological Services Limited is committed to promoting equal opportunities in our employment practice and service delivery. We are signatories to the Mindful Employers Charter. Alliance also has Investors in People status and is a Living Wage employer.

**Job description/Job responsibilities**

The post holder will have considerable experience in Primary or Secondary Care Mental Health teams. They will work as part of Impact on Teessides Single Point of Access (SPA) and the Assessment Hub Duty Team based in Middlesbrough. They will offer guidance and support to the daily Duty team and others on a range of issues including Risk Management and Safeguarding advice. They will liaise with TEWV Secondary Care services and a range of other organisations, attending daily Team Meetings for case discussions and inter-agency referral management. They will assist in monitoring assessment capacity and efficiency, ensuring the Duty system is working effectively, take part in training and development of the Duty team and being responsible for the continuous development and improvement of this service area.

This position may require flexible hours between 8am until 8pm on weekdays.

**Main Duties and Responsibilities**:
**To support the Referral to Treatment process within Impact on Teesside**
- To liaise with the Referral and Assessment Co-ordinator to ensure effective operation of the Referral to Treatment Care Pathway.
- To support the operation of the Duty system within the Assessment & Duty Hub. Tasks will include, but not be limited to, creating, and maintaining rotas, facilitating duty team meetings and providing weekly updates to the duty team and monitor assessment appointment utilisation.
- To lead on Morning Meetings within the Duty hub including multi-agency meetings
- To offer advice and guidance on Risk Management including the development of robust Risk Management plans
- To offer advice and guidance on Safeguarding and to act as Designated Safeguarding Officer
- To support the Duty Team with decisions about appropriate treatment pathways or onward referral to other agencies or services
- To assist in monitoring waiting lists for assessment and treatment and liaise with Pathway Leads and others to ensure timely transition between referral and treatment
- To work with Locality Managers and the Performance & Development Lead to continually review, develop and improve all systems, processes and guidance within this service area
- To ensure all workers within this area are appropriately trained. To provide ongoing support and training for this team to ensure continuous improvement and a high-quality service

**To work as a member of the Impact on Teesside team**
- To create and maintain effective working relationships within the Impact team and elsewhere
- To offer advice and support to members of the wider Impact Team, including GPs and other Health Professionals
- To liaise effectively with Secondary Care and voluntary sector organisations and services
- To attend meetings and provide reports as required
- To assist in the development and promotion of the service

**To provide a range of therapeutic interventions**
- To provide assessment, including risk assessment, of clients referred for psychological therapy within the Primary Care setting
- To make appropriate onward referrals following assessment for clients requiring other servi