Junior Customer Care Advisor
2 months ago
Our Junior Customer Care Advisors provide help and support to our existing clients with an emphasis on retaining great existing relationships, our bespoke IT systems and processes are designed to support you in providing exceptional customer service at all times and will give you the opportunity to succeed. This role specifically involves courtesy calling new customers to ensure we have met customer expectations and to help with outstanding paperwork and providing guidance and support as and when required.
You will need to be personable, polite, considerate and have a courteous and helpful manner, along with good time management skills and well organised to provide every client with the exceptional customer service levels we have a reputation for delivering.
**Salary**: £21,250 per year
**Benefits**:
- 30 days holiday per year increasing to 35 days
- Extended weekend every week
- Regular company events
- Regular incentives (meals, trips vouchers etc.)
- Company pension
- Great onsite facilities in a modern office
**Schedule**:
- 2.30pm latest finish on Friday’s
- No weekend working
**Experience**:
- Customer service: 1 year (preferred)
- Call centre customer service: 1 year (preferred)
**Education**:
- A-Level or equivalent (preferred)
**Job Types**: Full-time, Permanent
**Salary**: £21,250.00 per year
**Benefits**:
- Company events
- Company pension
- Profit sharing
- Sick pay
Schedule:
- Monday to Friday
- No weekends
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
- call centre: 1 year (preferred)
Work Location: One location
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