Bartender

8 months ago


Birmingham, United Kingdom F1 Arcade Birmingham Full time

**THE BRAND**

At F1 Arcade, we’ve completely revolutionised the traditional arcade by creating the first-ever Formula 1 entertainment and hospitality concept with socialising at its core for fans and non-fans alike. F1 Arcade venues provide an immersive, state-of-the-art F1 racing simulation experience, gamified for a mass audience, with ‘best in class’ hospitality and exceptional venue design, all under one roof - for the ultimate night out in the fast lane

**THE ROLE**

**OVERVIEW**

Attention to detail is at the heart of everything we do, from product choice and menu development to creating the perfect environment throughout the day, every day.

To be a professional, high-energy bartender with excellent communication skills to serve our guests classic/signature cocktails and exciting new beverages.

Our Bartender will greet guests, learn about their preferences, answer questions, recommend menu items, and prepare and serve beverages and food.

You will also upsell items, create recipes, utilize proper equipment and ingredients, and handle basic cleaning duties.

To succeed as a bartender, you should have a neat appearance and an engaging, friendly personality. You should be efficient, observant, knowledgeable, and personable.

They have a comprehensive and extended knowledge of the menu and the capability to serve in a timely and efficient manner to the needs of our guests.

The goal of all teams is to deliver the best hospitality experience for our Guests, which makes them want to return; you should be full of positivity, high energy, and a proud and loyal representative of the F1Arcade brand.

**KEY RESPONSIBILITIES**
- Be the face of F1 Arcade - Welcome the Guests with a strong sense of positivity.
- Providing initial, first-class service.
- Help each other / think about your team - where a colleague may be busy, keep the guest feeling acknowledged.
- To record all sales accurately, including charges for packages, be responsible for payments received from guests
- Ensure that high hygiene and cleanliness are maintained by following all cleaning practices.
- Be aware of your responsibilities regarding Health and Safety at Work and follow all measures accordingly.
- Ensure that you attend every shift scheduled for, on time, and presentable and sign in with your Line Manager.
- To have a good knowledge and understanding of all food and drink menus and an in-depth knowledge of those for your department to ensure the best service for the guest.
- Communicate with the Duty/Bar Manager regarding any problems or concerns a guest might have.
- Attend training sessions and team meetings as required and be involved in and contribute to these.

**NON-NEGOTIABLES**
- Must demonstrate the three core values of the F1 Arcade team:
Pursuit of Excellence

Conscious Integrity

Positive Energy
- Upbeat, positive energy
- Team player/great work attitude, caring towards your team and guests
- Excellent organizational skills have an eye for detail.
- Ability to multitask under pressure / at pace
- Perfectionist - passion for consistency, precision, and standards

**SKILLS AND BACKGROUND**
- You must have previous bartending experience in a high-volume establishment.
- With extensive beverage knowledge, you must be able to create the most classic cocktails.
- Fast learner
- curious, proud, and confident in dealing with your team and guests
- You must have a good understanding of working safely. Basic knowledge of food and fire safety
- Excellent communication and problem-solving skills.
- Stock control knowledge.
- Basic Epos knowledge.

**SALARY/PAY & BENEFITS**
- No zero-hours contract
- Wagestream
- Paid breaks
- Paid birthdays off
- Generous discounts for you, friends and family
- F1Arcade development plan
- Employee of the Month awards and recognition
- Access to Paycare (employee assistance program)
- Refer a friend bonus scheme of £300

INDFOH


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