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Out of Hours Response

7 months ago

London, United Kingdom Fox Morris Group Full time

**Out of Hours Response & Patrol Officer**

**3 months - Rate negotiable - Inside IR35**

**Islington - Hybrid**

**The role**

To work as part of a team to deliver a high-quality service, with the aim of improving the street environment, reducing nuisance and antisocial behaviour and dealing with illegal street trading within the borough. To achieve this by working in partnership with the council contractors and stakeholders, engaging with the community, educating and taking robust enforcement action where required.

**Key responsibilities**

1. To visit locations where issues have been reported or in order to monitor compliance. To make detailed, accurate notes of findings

2. To patrol, observe and report all incidents of low level anti-social behaviour, illegal street trading, non-compliance with street trading licence conditions and any issues that impact on local environmental quality including crime and disorder.

3. To undertake a wide range of enforcement duties and responsibilities ranging from issuing advice and encouragement, issuing fixed penalty notices, to taking direct action in dealing with low level anti-social behaviour and illegal street trading on the street.

4. To take down detailed descriptions of persons involved in incidents and to identify these individuals where possible

5. To communicate effectively with a wide range of individuals including those who may be aggressive, hostile, upset and frustrated. To educate and advise on

6. resolutions to issues, and to take formal enforcement action in accordance with policies where required.

7. To use a sound level meter to measure noise levels where required.

8. To attend meetings including committee, public meetings, residents’ association meetings and court as required to present reports and give evidence.

9. To instruct external contractors and supervise works as and when required.

10. To work closely with relevant partners to deal with and help to prevent incidents of nuisance, illegal street trading and antisocial behaviour and to ensure a co-coordinated enforcement approach, contributing to information exchange.

11. To work a shift rota that is primarily outside of normal office hours

12. Most of the time on duty the post holder will be required to wear a uniform which will be provided by the Council.

13. To undertake other duties commensurate to the grade of the post.

**Experience**

Extensive experience of working in an enforcement and community engagement role which includes investigating, monitoring for compliance and resolving issues by informal means as well as taking formal enforcement action such as issuing FPN’s, legal notices and prosecuting for non-compliance.

Experience of and the ability to attend court and to give evidence on behalf of the council.

**Job Types**: Part-time, Temporary contract, Fixed term contract

**Salary**: £15.00-£26.00 per hour

Expected hours: 14 per week

Work Location: In person