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First Line Support/1st Line Support

4 months ago


Camberley, United Kingdom Reed Full time

First Line Support/1st Line Support

Type: Permanent

Location: Camberley (Hybrid working model)

You will work in a fast paced environment providing 1st Line level support to users across Desktop, Cloud, Network and Server technologies/systems in line with company SLAs.

This is a great opportunity to join a growing organisation who will offer extensive training and longer term growth/development opportunities for this person.

Key Skills/Experience
- Strong verbal and written communication skills.
- High level customer service skills and used working in user facing / SLA driven environments
- Working with Ticketing Systems
- High level troubleshooting skills
- Good organisation and prioritisation skills
- Experience with Windows OS/O365
- Any experience with Desktops, Laptops, Hardware and Software

First Line/Second Line/Helpdesk/Service Desk/ 1st Line Helpdesk Support/ First Line Support/1st Line Support/ Helpdesk Administrator/ Helpdesk Coordinator/Service Desk/IT Helpdesk/Service Desk Analyst/Helpdesk Engineer/Helpdesk Technician/First Line SupportAnalyst/1st Line Support Analyst/Junior IT Support/