Centre Co-ordinator

**Centre Co-ordinator**

**Job Description & Person Specification**

**Salary: £22,500 - £24,000 (depending on experience)**

**Hours: Part time 22.5hrs a week (days to be agreed, available to work 1 Saturday a month)**

**Contract: Fixed Term until January 10th 2024**

**Location: Office based, Port Talbot**

**Application Deadline: Thursday 30th March 2023**

**Interviews: week commencing 10th April - TBC**
- Deal with initial centre enquiries and work with Centre Manager to look at best solution.
- Meet and greet visitors when they arrive at centre.
- Responsible for administrative functions as allocated by the Centre Manager.
- Assist in Test Traders relationship management in collaboration with Centre Manager.
- Prepare meeting room for events (movement of tables, chairs for preferred layout)
- Liaise with new Test Traders on the layout of their dedicated area within the Test Trading

Pod.
- Prepare Test Trading Pods for new vendors. (move/arrange/store relevant furniture required by new occupants)
- Assist with storage of items from the test trading spaces where required by the vendors.
- Take payments for the Test Trading Pods in collaboration with Centre Manager.
- Support with Marketing the centre including posting on social media (Facebook /

Instagram) using Canva design programme.
- Support with the organisation and execution of events.
- Key holder for centre and responsible for the opening/closure of the centre in collaboration with the Centre Manager.
- Deal with initial customer complaints or issues and escalate to centre manager where appropriate.
- Support with the planning and delivery of events.
- Finance Management
- Attend and provide support at events (including wider Viva Port Talbot organised town centre events) on an ad hoc basis.

**Person Specification**

**Essential Skills Specifics**

Excellent verbal and written communication and **Dealing with enquiries both on the interpersonal skills phone and in person.**
- Collaborating and working with a range of stakeholders
- Ability to create written content that is easy to read and not overly complex.
- Respect for everyone, no matter who they are

Experience of working in an office environment **Time Management**
- Using own initiative
- Team Player
- Professional
- Maintaining Confidentiality
- Flexibility in thinking and operating style

Ability to prioritise tasks effectively **Meet deadlines**
- Manage workload effectively
- Adapt to changes and re-evaluate priorities
- Deal with the most important projects first and put secondary tasks aside

Ability to be flexible **Occasional weekend and evening working to accommodate events and evening meetings.**

Confident in using Microsoft Office systems *Word, Excel, Outlook, Power point,
CRM’s*

Working knowledge of office equipment **Computer, printer, phone**

Ability to move office furniture regularly **Repositioning of Tables and Chairs for events and our pop-up shops.**

**Desirable**

**Desirable Skills Specifics**

Experience of working in the business support The role is based within a business centre sector supporting new and trading businesses, knowledge of the local economy and what support is available to businesses would be desirable.

Event Management Experience of planning and executing events

Marketing/ Social Media Experience Knowledge of utilising all social media platforms to market the centre’s services and events and increase followers.
Experience using Canva

Ability to speak Welsh Ability to converse in Welsh.

**Job Types**: Part-time, Fixed term contract
Contract length: 9 months
Part-time hours: 22.5 per week

**Salary**: £22,500.00-£24,000.00 per year

**Benefits**:

- Company pension
- Sick pay

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Port Talbot, SA13 1LZ: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person

Application deadline: 30/03/2023
Reference ID: BUSCOMM002
Expected start date: 17/04/2023