Helpdesk Despatcher

**Helpdesk Despatcher**

**Decontamination - St Albans**

**37.5 hours & Permanent**

**£23,166.00 per annum**

**Circle Health Group are proud to be recognised as one of the UK’s top 5 best big companies to work for as well as top 5 to work for in the health and social care sector.**

**We have an opportunity for a Helpdesk Despatcher to join their team of staff in the Decontamination department based in St. Albans**

**This is a Full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern working 5 out of 7 days**

**Applicants should meet the following criteria**:

- Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
- Proficient in the use of a PC, including the use of software and systems
- Call Handling Experience
- Previous administration experience in a private healthcare environment.
- Sterile services knowledge
- Must have good administration and computer skills

**Duties of this role include**:

- To provide a first-class decontamination sterile service to the Operating Theatres, clinical departments and relevant paramedical departments
- To assist in the answering of calls from customers and preparing/amending tray lists
- To assist with the ordering and storage of supplies as required.
- To dispatch instruments to various locations as required.
- To assist in the provision of decontamination, checking, assembly, packing, sterilisation and delivery of medical and surgical equipment and sundry items to/for the customer.
- To maintain good working relationships with all customers and staff.
- To assist with stock levels and stock control.
- To promote and maintain Health & Safety within the department
- To ensure processes are followed and in accordance with policies and procedures

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

- 25 days holiday per year + bank holidays, increasing to 30 days with service
- Private Pension Scheme
- Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
- Friends & Family Hospital Discounts
- Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
- Non-contributory life insurance
- Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
- Access to resources, tools and services to support your wellbeing
- Employee recognition programmes
- Industry leading training and development opportunities

and much more

**“Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values.