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Receptionist

3 months ago


Gloucester, United Kingdom Anderson Recruitment Ltd Full time

Brand new permanent opportunity to join a leading local law firm based in Gloucester that is well established in the South East & West and come highly recommended in the local community. This is an exciting time to join as they plan to move to brand newoffices at Gloucester Quays

This role would suit someone who is not looking for a big career plan as such but more so a stable and busy job offering variety within a nice working environment.

This company recognise that the development of a strong and reliable team is critical to their success. They offer competitive salaries, opportunities for flexible working and an innovative and supportive environment. They are currently recruiting for aReceptionist to provide full confidential telephone receptionist role to the business and assist in the co-ordination of the team’s activities and achievement of its business objectives.

**Responsibilities**:

- Work with Partners and other employees of the Firm to provide an efficient and quality service to the Clients and third parties.
- Provide efficient, effective and friendly reception facilities and telephone service to clients
- Ensure that Client confidentiality is maintained at all times.
- Deal with any telephone calls promptly, ensuring that calls are directed to the appropriate person.
- Ensure that all Clients and Visitors to the office are logged into the system.
- Deal with all incoming faxes promptly and efficiently.
- Attend team meetings where appropriate.
- Deal with all phone calls, enquiries and requests, and handle them as appropriate. Actioning to ensure response to calls and message secretaries and fee earners asap.
- Maintain a daily log of staff absences and holidays.
- Book client appointments when required and to maintain the interview diaries.
- Assist accounts in taking client payments, where necessary.
- Support the whole firm with any other tasks required, when necessary.
- Friendly and communicative.
- Confidential and discreet.
- Able to work in a structured and timely fashion with the ability to prioritise work and meet tight deadlines.
- Excellent oral communication, interpersonal skills and telephone manner.
- Maintain absolute discretion when dealing with confidential data.

**Hours** - Monday - Friday - 35 hours