Salvage Administrator

**Salvage Administrator**

As a Salvage Administrator, you’ll join our successful salvage operation here at our Dudley Depot. Reporting to the salvage manager, your primary responsibility will be to purchase motorcycles that have been written off. You will ensure efficient processing of the salvage inventory, administration, proper documentation, and adherence to regulations governing salvage operations. Additionally, you will coordinate with customers, third party engineers, recovery agents and general visitors to ensure that their visit is smooth and complies with GDPR and company protocols.

**Responsibilities**:

- Purchase of motorcycle salvage.
- Answering and handling calls in a timely and efficient manner.
- Managing the salvage inventory list.
- Scanning and handling of V5’s.
- Producing letters

**Experience and Essential Qualities**:

- Previous experience of working in a high-volume office environment.
- Excellent customer service skills.
- Effective organisation skills and attention to detail.
- Proficient IT skills with working knowledge of MS Office including Outlook

and Excel.
- Strong team player with the ability to work to own initiative.
- Although a credit hire/claims background would be great, if you have a proven passion for customer service and the drive to learn we can help with the rest.

**About Lancaster Gate Assistance**:
Lancaster Gate Assistance provides market-leading claims services to the motor Insurance industry, with a specific focus on 2-wheel. We thrive on providing innovative claim solutions to the wider motorcycle insurance industry and their customers. Our network of repair and logistics centres enable us to deliver a hire bike anywhere in the United Kingdom within 24 hours, and our repair capability is unrivalled.

**Hours**

9am - 5PM, Monday - Friday with a 30-minute unpaid lunch break (37.5 hours)

**Perks**
- Perkbox
- Pension
- Up to 28 days holiday (excluding bank holidays)

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Dudley: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: LGADUD - Salvage Admin
Expected start date: 07/05/2024