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Inbound Call Centre Agent

4 months ago


Sheffield, United Kingdom EXPERIENTIAL ADVISORY LTD Full time

Job Summary:
**Responsibilities**:

- Handle inbound calls in a professional and courteous manner
- Assist customers with product inquiries, orders, and issue resolution
- Perform data entry accurately and efficiently
- Analyse customer needs to provide appropriate solutions
- Upsell products or services to increase sales

**Experience**:

- Excellent phone etiquette and communication skills
- Proficient in data entry tasks
- Ability to analyse customer information effectively

Join our team as an Inbound Call Centre Representative where you can utilise your language skills and customer service expertise to provide exceptional support to our diverse customer base.

Pay: From £24,076.00 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time
- Transport links

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Sheffield: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 16/06/2024