Workplace - Senior Consultant

4 weeks ago

Glasgow, United Kingdom JLL Full time

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
JLL require a highly motivated and experienced Senior Consultant to take the lead role on Workplace and Change Management projects, which would include taking part in, and leading pitches to clients, along with client relationship management.

A conscientious self-starter who seeks to excel at what they do; Must be client focussed and have previous experience of working for and/or in a client’s workplace/property/
real estate team with ideally 5-10 years relevant experience in this field.

Must be flexible in their outlook and be able to multi-task to accommodate the very varying clients, projects and day to day activities necessary within the JLL Workplace Team.

The main duties within this position may also include pre
- design services definition and delivery, and on-going business development.

**Responsibilities**:
**Leading projects, including**: Investigation, analysis and writing reports and business cases, design and deliver change management programmes, including workshops, coaching and communications.
Ensure excellence in client liaison and service, maintaining and developing a professional relationship at peer/sponsor level within the client organisation
Providing a people lense for construction and change / adoption projects - liaising with the wider project team and ensuring the clients' employees are fully engaged and understand the change
Provide appropriate skills and support for business development - sourcing and developing new business opportunities and working as a part of larger bid activities.
Able to manage own workload and work independently but still connect with the JLL team to share best practice and experience
General business reporting (within JLL and Client environments).

**Skills and Competencies**:
Excellent interpersonal skills, and able to gain clients confidence through knowledge, competence and gravitas
Previous experience of working with or within large complex organisations in, or alongside, a property/ workplace team; experience of working with senior management
Programme / Project / Change Management experience in a property/ workplace environment with a demonstrable track record in delivering projects with multiple workstreams (i.e. Construction, IT, furniture, comms, migration) for occupiers
An understanding of behaviour and cultural change and new habit forming
Awareness of finance principles and business case needs in relation to capital projects and property operating cost models
Good report writing and presentation skills
Sound working knowledge of MS Outlook, Teams, Word, Excel, PowerPoint, and ideally Project and Salesforce
An understanding of flexible/agile work styles and the technology required to enable the same, along with a willingness to adopt these principles in your own work
Good team player skills
Good presentation and workshop facilitation skills including use of appropriate presentation and collaboration software
Experience of preparing reports and presenting analysis in a business context to non-financial senior management.

**Other**:
Travel may be required
Overtime may be required
The job duties and requirements that this document describes may be altered or supplemented at any time at the sole discretion of JLL.

What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

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