Showroom Sales Consultant

6 months ago


Edinburgh, United Kingdom Porcelanosa Full time

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- **Location**:Newbridge

**Salary**:£22,000 plus uncapped bonus scheme with exceptional benefits

**Position Type**:Full Time

**Hours of work**:5 Days over 7 Days Rota
- Monday to Friday 0900 - 1800
- Saturday 1000 - 1700
- Sunday 1100 - 1700

**Title**: Retail Sales consultant.

**Reporting to**:Showroom Manager

**Based at**:Porcelanosa Newbridge
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- PORCELANOSA Group is one of the most important ceramics manufacturers in the world, offering furniture, kitchen, and bath items, with over 970 stores in 150 countries. Production diversification has played a key role in the growth of a business group that started off with the production of a single product: ceramic tiles. Today, the Group’s eight companies offer a wide product range that includes kitchen and bathroom equipment as well as state-of-the-art building solutions for contemporary architecture.

PORCELANOSA Edinburgh Showroom. We are a specialist tile, bathroom & Kitchen retailer whose aim is to always provide service to match the quality of our prestigious brands and support customers with the design and purchase of their perfect bathroom & kitchen. To assist us in this we are now looking for a sales Consultant to join and complement our existing team.
- Well-presented and smart appearance.
- Sales or marketing experience necessary.
- Proven written and verbal communication skills with the ability to adapt to varying customer needs.
- Experience dealing with retail customers within the construction industry or similar sector.
- Must be proficient in IT including Microsoft packages.

Knowledge of SAP system would be an incentive is ideal but not necessary.
Key responsibilities and Tasks
- Greet customers and assist them around the showroom.
- Ascertaining customer requirements so quotations can be produced.
- Schedule jobs and process customer orders and payments.
- Keep an up-to-date product knowledge - product training to be provided on the job.
- Assist in producing communications to customers and suppliers.
- Marketing new products to customers.
- Processing card payments when required
- Mailing out receipts and invoices
- Ensuring doors are opened/locked at appropriate times
- Keeping record of daily footfall
- Printing Showroom literature when required
- Ensuring Daily Checklist is completed at times stated
- Send out brochure requests to clients
- Demonstrating and presenting products
- Establishing new business
- Reviewing sales performance
- Aiming to achieve monthly and annual targets.
- Ensure high levels of customer satisfaction through excellent sales service
- Maintain outstanding store condition and visual merchandising standards
- Manage point-of-sale processes
- Keep up to date with product information
- Accurately describe product features and benefits
- Follow all companies’ policies and procedures
- Any other ad hoc duties required

Skills and Interests
- Good communication skills both writing and verbal
- Excellent telephone manner
- Be of smart appearance and always have a professional manner
- Be self-motivated but also able to work as part of a team
- Good organisational and time management skills
- Strong attention to detail
- Ability to prioritise workload
- Have a positive attitude
- Have initiative and be able to work without prompting
- Be trustworthy and have discretion when handling confidential information
- Proven working experience in retail sales
- Basic understanding of sales principles and customer service practices
- Proficiency in English
- Track record of over-achieving sales quota
- Solid communication and interpersonal skills
- Customer service focus
- Friendly, helpful, confident, and engaging personality
- Basic administration skills
- You must be hungry for their next sale, competitive & proactive.

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£22,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Newbridge: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Sales: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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