Travel Consultant
3 weeks ago
An expanding travel company based in Cambridge is seeking a full time Travel Consultant to join their team. They mainly sell river boat cruises as well as package holidays. They are looking for an experienced travel consultant with some cruise knowledgeand will pay up to £23,000 plus bonus and benefits.
**Travel consultant duties**:
- Answer incoming booking enquiries from the trade and direct customers.
- Handle all booking reservations and customer administration follow up
- Outbound sales calls and follow ups
- Co-ordinating internal sales administration
- Handling customer payments and chasing monies due
- Identify cross-sell opportunities and additional revenue opportunities
- Pursue and drive revenue growth in line with the business's aim whilst meeting a variety of sales targets/goals
- Keep up to date with all company's products, campaigns and services through self-learning, completing online training courses and attendance at training events
- Attend educational overseas trips and provide feedback to colleagues
**Travel consultant skills**:
- Min 2 years travel experience and cruise knowledge is essential
- Knowledge & ability to provide tailor-made services
- Good working knowledge of and, ideally, personal experience of long-haul destinations in particular USA
- Natural ability to build a rapport with customers over the telephone
- Self-motivated with a can-do attitude and committed approach
- Enthusiastic & confident
**Don't keep a good thing to yourself**
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.
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