Funeral Service Arranger

2 months ago

Edinburgh, United Kingdom Dignity Funerals Full time

Funeral Service Arranger

Part-time, permanent
Barclays Funeral Directors, Edinburgh
£17,877.60 per annum

30 hours per week, 9:30am - 3:30pm, Monday - Friday
Accruing 22 - 25 days holiday + bank holidays | Sick pay eligibility after 12-month qualifying period | Life Assurance 2 x salary

At Dignity, we are proud to work in a unique industry. We succeed by helping people through difficult times with compassion, respect, openness, and care.

We offer a range of challenging and rewarding roles for caring individuals across the funeral profession and we continually invest in our staff, premises, and vehicles so that we can ensure clients and their loved ones receive the highest standard of care. Every day, we want to exceed our customers’ expectations, and we aim to do this by persistently delivering excellent client service through the continued dedication of our people.

*** **This role would be a perfect opportunity for parents with children at school as it will fit in nicely with school hours**

Are you looking for a fantastic new opportunity? - Maybe you have children of school age and feel you need to do something for you

**About our Bonnyrigg funeral home**:
Barclays Funeral Directors supports the community of Edinburgh with the highest standard of funeral care. From our Bonnyrigg funeral home, we help the people of Edinburgh by carefully planning and making the funeral arrangements on their behalf.

We want to help make this difficult time a little easier, by alleviating the stress that can accompany organising a funeral for a loved one. You can depend on our team of dedicated professionals to ensure every detail is just the way you want it to be.

Our funeral home is one of six Barclays branches in Edinburgh and is easy to reach from the surrounding areas. Being based in Bonnyrigg, you can visit us from Newtongrange, Dalkeith, Gorebridge and Loanhead.

Barclays Funeral Directors are looking for a compassionate, dedicated individual to join our team as a Funeral Service Arranger, to advise and support our families when arranging the funeral for a loved one. Our values: Professional, Compassion, Respect & Knowledge form the basis of all our interactions, and recognising this, you will be giving back to families in a critical time, whilst ensuring that their loved ones are treated with the utmost respect and dignity.

Alongside a highly collaborative, supportive team, we will give you the room to stretch and develop within the industry. With both training and learning opportunities, our dedicated Learning and Development team and management team will ensure that you are delivered full training to confidently perform this role and will also promote your progression. Alongside this, Dignity Plc really believes in our people, so you will also have access to a wide range of Mental and Financial Well-being tools, access to financial support, and a broad range of benefits

What Will I Be Doing As A Funeral Service Arranger?

As a Funeral Service Arranger, you will be one of the very first points of contact for our families. You are going to be the coordinator that supports our families, arranges the funerals, and works alongside our teams to ensure that the funerals are delivered at the highest standard, whilst also meeting the personable requests of the families.

Other duties will include:

- Create a welcoming, safe and caring atmosphere
- Arrange funerals according to Company guidelines ensuring that the full range of services and products are offered, thereby addressing the needs of the client
- Maintain excellent service to client’s who telephone or call the branch
- Be available for clients to visit the deceased during office hours and out of hours by arrangement to company standards and guidelines

What Do I Need?
- A Full UK Driving Licence.
- Previous experience within a Customer Service or Administrative position.
- Proactive approach and ability to communicate effectively with a wide range of people.
- Comfortable coming into contact with the deceased through the Chapel of Rest visits.
- Presentable at all times, acting with professional conduct and showing empathy.
- Excellent attention to detail is essential.
- A passion for customer service.

Advantageous:

- Previous experience in the industry, though this is not required, as full training will be provided.

**What are the next steps?**

Be one of the first to receive details on all our latest vacancies and register your preferences for job alerts here

**Equality, Diversity, and Inclusion Statement**

Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences.

We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed, and bold action to promote inclusion and belonging.

  • Funeral Service Arranger

    4 weeks ago

    Edinburgh, United Kingdom Dignity Full time

    There's more to funerals than you think... At Dignity, we are committed to providing people with the highest standards of services and care, helping our clients every step of the way when they need us most. We exist to serve our clients, families, and communities for all their end-of-life needs. We strive to understand and meet their needs, whilst acting...

  • Roving Funeral Arranger

    4 weeks ago

    Edinburgh, United Kingdom Scotmid Funerals Full time

    **The Position** To arrange funerals in a sensitive and dignified manner, following company guidelines. To assist in viewing of the deceased during office hours and out of hours if requested. To provide a professional service to the highest standard. To maintain good public relations with all people that come into contact with the funeral home. To undertake...

  • Casual Funeral Service Operative

    4 weeks ago

    Edinburgh, United Kingdom Dignity Funerals Full time

    **Casual Funeral Service Operative** **Casual - as and when required** **Barclays Edinburgh Care Centre, East Telferton, Edinburgh EH7** **£10.94 per hour + on call ancillary payments** At Dignity, we are proud to work in a unique industry. We succeed by helping people through difficult times with compassion, respect, openness and care. We offer a...

  • Funeral Service Crew

    1 day ago

    Edinburgh, United Kingdom Coop Full time

    **Funeral Service Crew** £10.79 per hour plus benefits 18.75 hours per week, Part Time, 3.75 hours per day Monday to Friday - as part of this role, you’ll also be part of the on call rota Edinburgh **You’ll need a full manual UK driver’s licence for this job.** Help families say the perfect goodbye to loved ones as part of our funeral service...

  • Casual Funeral Service Operative

    1 month ago

    Edinburgh, United Kingdom Dignity Funerals Full time

    Job Advert At Dignity, we are proud to work in a unique industry. We succeed by helping people through difficult times with compassion, respect, openness and care. Business Leader Andrew Beveridge is looking for a dedicated, professional and empathetic individual to join his committed and collaborative team as a Casual Driver / Funeral Bearer at Barclays...

  • Casual Funeral Operative

    2 days ago

    Edinburgh, United Kingdom Scotmid Funerals Full time

    **The Position** - They will assist to bring the deceased into our care and comply with the policies for identification of individuals. - To legally drive our vehicles, ensuring the safe and secure transportation of the bereaved and the deceased. - To assist with our on call rota. - To provide a professional service to the highest standards. - To maintain...

  • Casual Funeral Operative

    2 days ago

    Edinburgh, United Kingdom Scotmid Funerals Full time

    **The Position** - They will assist to bring the deceased into our care and comply with the policies for identification of individuals. - To legally drive our vehicles, ensuring the safe and secure transportation of the bereaved and the deceased. - To assist with our on call rota. - To provide a professional service to the highest standards. - To maintain...

  • Administrator

    2 hours ago

    Edinburgh, United Kingdom William Purves Funeral Directors Full time

    **About us** William Purves has been guiding and supporting families through bereavement for five generations. Providing the highest standard of professionalism and a truly personal service, our business is driven by core values of compassion, dedication, integrity, and respect. The 'William Purves family' today comprises over 100 staff and operates...

  • Business Support Administrator

    1 month ago

    Edinburgh, United Kingdom Pertemps Network Group Full time

    **Business Support Administrator**: - 263100560**£12.81 Per Hour** - Full Time**Temporary** **Edinburgh, City of Edinburgh** **Administration** **Job Description**: **Business Support Administrator - Mortonhall Cremorium** Are you meticulous, organised, and ready to make a meaningful difference? We're seeking a dedicated Business Support Administrator...

  • Business Support Administrator

    1 month ago

    Edinburgh, United Kingdom Pertemps Network Group Full time

    **Business Support Administrator - Mortonhall Crematorium**: - 2631005681 Applicants **£12.81 Per Hour** - Full Time**Temporary** **Edinburgh, City of Edinburgh** **Administration** **Job Description**: **Business Support Administrator - Mortonhall Crematorium** Are you meticulous, organised, and ready to make a meaningful difference? We're seeking a...

  • Business Support Administrator

    1 month ago

    Edinburgh, United Kingdom Pertemps TM Full time

    Business Support Administrator - Mortonhall CrematoriumAre you meticulous, organised, and ready to make a meaningful difference? We're seeking a dedicated Business Support Administrator to join our team at Mortonhall Crematorium in Edinburgh!Position: Business Support AdministratorLocation: Mortonhall Crematorium, 30b Howdenhall Road, Edinburgh, EH16 6TXPay:...

  • Customer Service Representative

    4 days ago

    Edinburgh, United Kingdom Diligenta Full time

    **Customer Service Representative - Exciting Opportunity for School & College Leavers - Up to £20,000 a year** Are you ready to kick-start your career with an amazing opportunity in customer service and financial services? Diligenta, the market leader in the Life and Pensions sector, is looking for enthusiastic and friendly School and College leavers to...

  • Customer Service Administrator

    4 days ago

    Edinburgh, United Kingdom Diligenta Full time

    **Customer Service Administrator - Edinburgh** Here at Diligenta, we are proud to be the single largest provider of outsourced TPA services to the UK Life & Pensions market. We impact peoples’ lives every day, be it helping pay for a loved ones funeral or providing someone with their pension funds for a happy retirement. Our vision is to be the ‘Customer...

  • Customer Service Administrator

    4 days ago

    Edinburgh, United Kingdom Diligenta Full time

    **Customer Service Administrator - Edinburgh** Here at Diligenta, we are proud to be the single largest provider of outsourced TPA services to the UK Life & Pensions market. We impact peoples’ lives every day, be it helping pay for a loved ones funeral or providing someone with their pension funds for a happy retirement. Our vision is to be the ‘Customer...

  • Customer Service Administrator

    3 days ago

    Edinburgh, United Kingdom Diligenta Full time

    **Customer Service Administrator - Edinburgh** Here at Diligenta, we are proud to be the single largest provider of outsourced TPA services to the UK Life & Pensions market. We impact peoples’ lives every day, be it helping pay for a loved ones funeral or providing someone with their pension funds for a happy retirement. Our vision is to be the ‘Customer...

  • Florist

    1 month ago

    Edinburgh, United Kingdom Nikkis fleurs Full time

    Experienced Florist With a minimum of 3 years experience must be trained in all aspects of floristry shop opening times Monday - Saturday 9am-5pm **Responsibilities**: - Open and closing shop procedures - prepare and condition flowers - Rotate flower stock are kept in fresh water - Cleaning vases, buckets - Care for display plants - Prepare...

  • Florist

    4 weeks ago

    Edinburgh, United Kingdom Nikkis fleurs Full time

    Please share Experienced Florist With a minimum of 3 years experience must be trained in all aspects of floristry 35 hours a week Every second weekend off **Responsibilities**: - Open and closing shop procedures - prepare and condition flowers - Rotate flower stock are kept in fresh water - Cleaning vases, buckets - Care for display plants - Prepare...

  • Customer Service Representative

    4 days ago

    Edinburgh, United Kingdom Diligenta Full time

    **Customer Service Representative - Edinburgh Standard Life** Up to £23,000 per year** **Mon-Friday, 9am-5pm** **Hybrid remote** **Standard Life House, Edinburgh, EH1 2DH** Here at Diligenta, we are proud to be the single largest provider of outsourced TPA services to the UK Life & Pensions market. We impact peoples’ lives every day, be it helping pay...

  • Customer Service Representative

    4 days ago

    Edinburgh, United Kingdom Diligenta Full time

    **Customer Service Representative - Edinburgh Standard Life** Up to £23,000 per year** **Monday-Friday, 9am-5pm** **Hybrid remote - Combination of work from home and in office** **Standard Life House, Edinburgh, EH1 2DH** Here at Diligenta, we are proud to be the single largest provider of outsourced TPA services to the UK Life & Pensions market. We...

  • Customer Service Representative

    3 days ago

    Edinburgh, United Kingdom Diligenta Full time

    **Customer Service Representative - Edinburgh Standard Life** Up to £23,000 per year** **Monday-Friday, 9am-5pm** **Hybrid remote - Combination of work from home and in office** **Standard Life House, Edinburgh, EH1 2DH** Here at Diligenta, we are proud to be the single largest provider of outsourced TPA services to the UK Life & Pensions market. We...