Head Housekeeper

**Head Housekeeper**

(Job Number: RIC0409)(Job: Hospitality and Catering)

**Head Housekeeper**

**Richmond Villages Witney**

**Coral, Richmond Villages, Springs Way, Witney OX28 5DG**
- Providing more than just retirement living, Richmond Villages offer an aspirational lifestyle to our residents and our first-class accommodation requires a first-class service. As the Head Housekeeper at Richmond Village Witney, you’ll ensure all areas of the village are clean, tidy and presentable, contributing to the comfort and well-being of our residents and visitors.

**Working hours and salary**
- £11.75 per hour, plus excellent benefits

**_Full time 40 hours per week._**

**_Flexible working opportunities: From term time only, to set days/hours per week - we can offer a range of shift patterns that best fit around your lifestyle. Just let us know what hours you want, and we’ll work with you to make sure you get the shift patterns that you’re looking for._**

**What your typical day involves**- Allocating areas of cleaning for each Housekeeper fairly and monitoring the quality of their work-
- Ensuring all schedules for cleaning, including spring and deep cleaning are maintained-
- Carrying out audits, maintaining records and performing weekly stock takes to ensure adequate supplies are available-
- Managing the housekeeping resources efficiently, minimising loss and wastage of supplies-
- Managing all housekeeping matters, you’ll carry the housekeeping portable DECT phone ensuring that all calls are answered promptly, and appropriate action is taken-
- Ensuring all housekeeping staff operate equipment safely and that equipment is maintained and stored properly-
- Training new staff in accordance with company procedures and policies-
- Working closely with your Line Manager, the Sales department and Village Advisors, you’ll ensure all arrivals, Richmond Retreats and sales functions are prioritised and dealt with efficiently-
- Cleaning residents’ rooms, bathrooms, and all communal areas including staff areas within the village-
- Adhering to Health and Safety requirements and COSHH at all times-
- Ensuring that rubbish bins are emptied, rubbish is appropriately disposed of and that all storage rooms and housekeeping trolleys are clean and tidy-
- Remaining vigilant around the village to ensure all areas are clean, reporting all maintenance and safety hazards**Who we’re looking for**
- With previous experience in a housekeeping or cleaning role, you understand the importance of working to high standards and maintaining a safe working environment. Experience of managing a team, using cleaning substances, operating cleaning equipment and knowledge of a care environment would be advantageous. Organised and self-motivated with the ability to work on your own initiative, you have a keen eye for detail and take pride in your work. With strong communication skills, you’re sensitive to the needs of others and flexible in your approach when working as part of a team.

**What we’ll offer you in return**
- 28 days holiday
- Paid breaks
- Hot meal provided on a 12-hour shift
- Comprehensive induction, on-going training and development and options for internal apprenticeship schemes
- Access to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support - all available from one phone number
- Additional health & wellbeing tools including Be Me App, Healthy Minds, Gym Pass & discounted health assessments
- NEST workplace pension, life assurance & bereavement support
- Healthcare Insurance Cash plan (after 18 months’ service) giving you the ability to claim on everyday treatments like dental, optical and private prescriptions
- My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing
- Wagestream - Access your income before pay day, if and when you need it

**Who we are**
- Richmond Witney is a state-of-the-art retirement village set in beautifully landscaped grounds that include luxury independent apartments offering domiciliary care and an onsite care home with en-suite beds offering residential and nursing care. Situated in Witney, off the A40, the village is just off Curbridge Road with a bus stop outside the village on the main road. The team are passionate about person centred care, offering an aspirational lifestyle to our residents whilst always helping them retain their independence. From events with the local community and charity fundraisers to birthday celebrations and entertainers - no two days are ever the same at Richmond Witney. There's a real sense of community here and as part of the team, you're supported from day one to learn, develop and encouraged to progress.

For over 20 years Richmond have been at the forefront of luxury retirement living. We're proud that we attract the bes