Customer Team Member

3 months ago

Ledbury, United Kingdom Coop Full time

**Customer Team Member - Home Delivery Driver**
- Location: New Street, Ledbury, HR8 2EZ
- Pay: £12.00 per hour
- Contract: 16 hours per week + regular overtime, permanent, part time
- Working pattern: varied shifts including early mornings (from 5:45am), afternoons, late evenings (store closing) and weekends, to be discussed at interview.- Full, paid training provided**This role involves delivering shopping to customers’ homes, so you'll need a full UK driving licence and to have been driving for at least 3 years.**
- We’re looking for Home Delivery Drivers to join our team at Co-op.- When you join Co-op, you’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.- As a Home Delivery Driver, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to make sure customers' orders are handled with care and help out in the store when you’re not on the road.- At Co-op, we do things a different way. For over 175 years we’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.**What you’ll do**:

- Pick and pack our customers’ orders, then deliver them to their doorsteps, representing Co-op out on the road as a safe and considerate driver
- Make sure your delivery vehicle is safe and compliant, conducting daily checks to ensure it’s in good working order
- Lend a hand in the store when you’re not on the road, serving customers on the till, restocking shelves, and helping your colleagues solve problems
- Help introduce new ways of working and make change feel natural, sharing your experiences with your colleagues so everyone learns together
- Get involved in all kinds of activities and events to support your local community

**This job would suit people who have**:

- A full UK driving license held for at least 3 years and with no more than 6 points
- Genuine concern for the needs of customers and colleagues
- Great people skills, with the ability to build positive relationships with customers and colleagues
- A positive approach to change and problem solving
- The flexibility to work a range of different shifts

**Why Co-op?**
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream
- a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- YuLife - an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands
- Full, paid training and dedicated support for your personal development and career progression
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme

**Building an inclusive workplace**-
- We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.- If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.- You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.- You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

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