Customer Service Assistant L1

2 weeks ago

East Ham, United Kingdom Wilko Full time

**Customer Service Assistant L1**:

- Hourly Rate
- ** 10**
- Location
- ** East Ham**
- Contract Type
- ** Permanent**
- Hours / Specific Hours
- ** / Fully flexible Monday - Sunday 7:30am
- 9:00pm***

**The Vacancy**

We love our customers. They’re just like our Customer Service Assistants - people who want to get on with stuff, get things done and get hands-on too. That’s why they come to our stores for help with all the everyday stuff that makes their world go round. As a Customer Service Assistant, you’ll play a big role in a growing business that’s as ambitious as you are.

Your role as Customer Service Assistant will be all about making sure every customer receives the very best service, every time, at the till or out on the shop floor. Thanks to your warm friendly manner, helpful approach and great product knowledge, customers will keep coming back to us every time they need to tick those to-dos off their list. Taking huge pride in what you do, you’ll make sure that the shop floor looks shipshape, and all of the stock is in the right place and of course, looks its best.

Naturally, we don’t expect you to know wilko inside and out. Which is why we train and develop our Customer Service Assistants to build the knowledge, confidence and skills they need to be the best and keep our customers smiling. However, you will need a genuine enthusiasm for customer service, the motivation to learn and a real passion for helping people - no matter what they need from us.

If you value hard work, having fun and want to be part of a happy environment that people love to work in, you’ll be well-rewarded for it. You’ll receive a really generous benefits package that includes 28 days holiday (including Bank Holidays) rising to 38 after 10 years’ service, a pension scheme, the opportunity to join our Retailer Level 2 apprenticeship scheme and team member and family discounts of 20% plus much more.

**The Company**

We're a family-owned business with honest and fair family values at our heart.

For ninety years, we've been giving our customers all the stuff they need to brighten up their homes and neaten up their gardens. And, when it comes to our people, we believe in offering the same support, for the things that matter to them too.

So, take a closer look. Discover the history, values, and commitments that make us who we are - and that you'll become part of if you join us.

**Rewards & Benefits**

**Be better every day**
- We have a fantastic incentive plan at wilko: Be Better Every Day Bonus - BBED Bonus. This is our annual cash bonus plan which is open to everyone at wilko.
- **Holidays**
- Depending on your band and length of service, your holiday package will range from 28 days - 38 days, including bank holidays. There is also the option (band and business area dependant) to purchase up to an additional 10 days holiday. Speaking of holidays, we also own a range of holiday homes across the country so if you fancy a weekend away, we could get you a great deal.
- **Pension scheme**
- To help save for your future we offer a competitive pension scheme for you to join. Contributions vary depending on your band; giving you the opportunity to save into a first class pension scheme.
- **Wilko team member discount**
- This is our most loved benefit. To help your hard-earned cash go further, you’ll enjoy a 20% discount in store and online. Even better, we offer a second discount card too (terms and conditions apply).
- **Employee benefits trust**
- Founded by Tony Wilkinson in the 1980’s, this was set up to help our team members, as and when they need it. The Trust can support you in a number
- of ways:

Holiday accommodation
- Educational benefits
- Financial support

**Wilko PERKS**
- This is an online portal where you can access amazing offers and discounts. From great discounts on shopping, days out, holidays and health and fitness, there’s lots to explore.
- **Loyalty awards**
- We believe your loyalty deserves rewarding. So, once you complete 10 years continuous service, you’ll receive a wilko gift card as a thank you for your contribution. We’ll mark your next milestone in service every 10 years after that.
- **Celebratory gifts**
- From becoming a parent to getting married or celebrating a significant anniversary - if it’s important to you, it’s important to us. So, we’ll celebrate with you with a wilko gift card.
- **Wellbeing**
- Our free and confidential advice and assistance programme can help support you in a wide range of ways. From advice about how to balance the demands of work and life, to financial and legal information, a wide range of experts are available 24/7.

  • Customer Service Assistant Level 1

    2 weeks ago

    East Ham, United Kingdom Wilko Full time

    **Customer Service Assistant Level 1**: - Hourly Rate - ** 10.62** - Location - ** East Ham** - Contract Type - ** Permanent** - Hours / Specific Hours - ** / fully flexible from 8am to 8pm** **The Vacancy** We love our customers. They’re just like our Customer Service Assistants - people who want to get on with stuff, get things done and get hands-on...

  • Customer Service Advisor

    2 weeks ago

    East Kilbride, United Kingdom Unternehmensgruppe Theo Müller Full time

    Müller UK & Ireland want to deliver our ambition to be the biggest and best dairy company in the UK and Ireland, and our plans for further growth mean that we are now looking to recruit new team members to ensure all calls are answered within the service level agreement whilst delivering excellent customer service and an overall good customer experience,...

  • Customer Service Advisor

    3 weeks ago

    East Kilbride, United Kingdom Unternehmensgruppe Theo Müller Full time

    Müller UK & Ireland want to deliver our ambition to be the biggest and best dairy company in the UK and Ireland, and our plans for further growth mean that we are now looking to recruit new team members to ensure all calls are answered within the service level agreement whilst delivering excellent customer service and an overall good customer experience,...

  • Customer Service Advisor

    2 weeks ago

    East Kilbride, United Kingdom Unternehmensgruppe Theo Müller Full time

    Müller UK & Ireland want to deliver our ambition to be the biggest and best dairy company in the UK and Ireland, and our plans for further growth mean that we are now looking to recruit new team members to ensure all calls are answered within the service level agreement whilst delivering excellent customer service and an overall good customer experience,...

  • Full Time Customer Service Assistant Nights

    2 weeks ago

    East Ham, United Kingdom Game Nation Full time

    We’re Game Nation, we’re the rising star operator of high street Slots Clubs. Rapidly expanding across the UK, we’re looking for talented people to join our business. We’re currently recruiting for part time night Customer Service Team Members for our East Ham Venue Flexibility and a passion for dealing with customers are vital for these...

  • Full Time Customer Service Assistant Nights

    3 days ago

    East Ham, United Kingdom Game Nation Full time

    We’re Game Nation, we’re the rising star operator of high street Slots Clubs. Rapidly expanding across the UK, we’re looking for talented people to join our business. We’re currently recruiting for part time night Customer Service Team Members for our East Ham Venue Flexibility and a passion for dealing with customers are vital for these...

  • Customer Service Advisor

    1 week ago

    East Kilbride, United Kingdom Unternehmensgruppe Theo Müller Full time

    Müller UK & Ireland want to deliver our ambition to be the biggest and best dairy company in the UK and Ireland, and our plans for further growth mean that we are now looking to recruit new team members to ensure all calls are answered within the service level agreement whilst delivering excellent customer service and an overall good customer experience,...

  • Cross Technology Managed Services Engineer

    2 days ago

    East London, United Kingdom WomenTech Network Full time

    Back to search results Previous job Next job JOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place...

  • Customer Assistant

    1 week ago

    East Ham, United Kingdom Lidl Full time

    Full Time,Night Shift Summary £12.85 up to £13.15 per hour (including an extra £3 per hour while working between 00:00 and 05:00). Available Shifts 22:00pm - 07:00am (30 to 40 hours Contract) This isn’t stacking shelves. This is feeding families. Our Customer Assistants work together as a team to ensure their store is clean, tidy and well-stocked...

  • Customer Service Advisor

    3 weeks ago

    East Kilbride, United Kingdom Unternehmensgruppe Theo Müller Full time

    Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Müller is ranked within the top 20 in The Grocer’s Top 100 list of...

  • Customer Service Advisor

    3 weeks ago

    East Kilbride, United Kingdom Muller Group Full time

    Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Müller is ranked within the top 20 in The Grocer’s Top 100 list of...

  • Customer Service Advisor

    3 weeks ago

    East Kilbride, United Kingdom Muller Group Full time

    Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Müller is ranked within the top 20 in The Grocer’s Top 100 list of...

  • Customer Service Advisor

    4 weeks ago

    East Ham, United Kingdom Pertemps London Full time

    Customer Service Advisor - Housing/RepairsSalary: £25,000Contract: 6 MonthsStart Date: ImmediateAbout the Role- Immediate start-6 Month contractA brand-new, exciting opportunity for an experienced Customer Service Advisor with ideally a background in Housing and Repairs is required for this immediate start -this is initially a 6-month contract.Join a small,...

  • Customer Service Advisor

    3 weeks ago

    East Ham, United Kingdom Pertemps London Full time

    Customer Service Advisor - Housing/RepairsSalary: £25,000Contract: 6 MonthsStart Date: ImmediateAbout the Role- Immediate start-6 Month contractA brand-new, exciting opportunity for an experienced Customer Service Advisor with ideally a background in Housing and Repairs is required for this immediate start -this is initially a 6-month contract.Join a small,...

  • Remote Customer Service Advisor

    4 weeks ago

    North East Region, United Kingdom First Customer Contact Full time

    **Who are we?** So, while we're always working hard to improve the experience our customers have whenever they use our services, it's refreshing to know that we'll also do the same for you too. **Hours** You will be contracted to 37.5 hours per week, with flexible shift lines between the hours of **08:00** and **20:00**, Monday to Friday. **Start...

  • Remote Customer Service Advisor

    1 day ago

    North East Region, United Kingdom First Customer Contact Full time

    **Who are we?** So, while we're always working hard to improve the experience our customers have whenever they use our services, it's refreshing to know that we'll also do the same for you too. **Hours** You will be contracted to 37.5 hours per week, with flexible shift lines between the hours of **08:00** and **20:00**, Monday to Friday. **Start...

  • Remote Customer Service Advisor

    10 hours ago

    North East Region, United Kingdom First Customer Contact Full time

    **Who are we?** So, while we're always working hard to improve the experience our customers have whenever they use our services, it's refreshing to know that we'll also do the same for you too. **Hours** You will be contracted to 37.5 hours per week, with flexible shift lines between the hours of **08:00** and **20:00**, Monday to Friday. **Start...

  • Remote Customer Service Advisor

    7 days ago

    North East Region, United Kingdom First Customer Contact Full time

    Who are we?So, while we're always working hard to improve the experience our customers have whenever they use our services, it's refreshing to know that we'll also do the same for you too.HoursYou will be contracted to 37.5 hours per week, with flexible shift lines between the hours of 08:00 and 20:00, Monday to Friday.Start Date26th February...

  • Customer Assistant Night Shift

    4 weeks ago

    East Ham, United Kingdom Lidl Full time

    Full Time Summary £11.95 up to £13.00* per hour (including an extra £3 per hour while working between 00:00 and 05:00). This isn’t stacking shelves. This is feeding families. Our Customer Assistants work together as a team to ensure their store is clean, tidy and well-stocked so that customers can get the products they love and need. Our stores are...

  • Customer Assistant Night Shift

    3 days ago

    East Ham, United Kingdom Lidl Full time

    Full Time Summary £11.95 up to £13.00* per hour (including an extra £3 per hour while working between 00:00 and 05:00). This isn’t stacking shelves. This is feeding families. Our Customer Assistants work together as a team to ensure their store is clean, tidy and well-stocked so that customers can get the products they love and need. Our stores are...