Customer Service Advisor
1 day ago
Are you a people person looking for a role where you can have an impact? Are you self-motivated and looking for a new opportunity in the Bristol area? Red is proud to be recruiting a Customer Service Advisor for a fantastic client who provides motoring servicesto the nation. If this is a role you'd be interested in, and you're looking for a new job in Bradley Stoke, Bristol we'd like to speak with you
**Package and Benefits of a Customer Service Advisor**:
- **Salary**: £23,690 per annum + realistic OTE of £28,416
- **Contract**: Permanent, 35 hours a week
- **Hours**: Rotating shifts Monday - Friday, 8:00am - 8:00pm and Saturday - Sunday 9:00am - 5:00pm (1 weekend day a month)
- **Location**:Bradley Stoke, Bristol
- Bonus scheme with additional earning potential up to 20%
- Flexible shifts
- First-class, comprehensive training programme to enhance your skills
- Holiday allowance
- Free ultimate breakdown cover for you and your household, unlimited call-outs and tows, a £25 MOT voucher each year, and much more
**Responsibilities of a Customer Service Advisor**:
- Dealing with new customers and promote company services
- Providing timely resolutions to customer queries to create strong customer rapport
- Working consistently to targets to deliver a compliant sale every time
- Ability to calmly objection handle and provide accurate information to new customers
- Positively representing the company and its benefits to provide an excellent customer journey
**Skills and Experience of a Customer Service Advisor**:
- Ideally, have experience working within a regulated environment/ customer service
- Can demonstrate resilience in a fast-paced sales environment
- Works well towards KPI's under pressure
- Empathetic and able to build rapport with new members
- Outgoing, self-motivated, and friendly personality
- Have determination to drive new business
- Understanding customer's needs and requirements to ensure you do the right thing for each and every one
Red Recruitment (Agency)
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