Receptionist

**Job Title** - Branch Receptionist
**Location** - Birmingham
**Salary** - Up to £24,000 basic
**Type** - Full time, permanent
**Benefits** - Pension, holiday, Employee Assistance Programme, company pension, help and support with tools, 25 days holiday plus bank holidays, life assurance, access to a Wellbeing app, perkbox access for a variety of discounts and rewards
**Hours** - Monday - Thursday 8am - 4.30pm Friday 8am - 4pm

**Where would I be working?**
This is a great opportunity to work for a successful, growing UK materials handling business who are a part of a larger group, established in the 1960's. They are a family-owned business with a focus on people - their success relies on the skills and happiness of every one of the team, you’ll definitely be valued and supported at this company

The business will provide you with the support and training to be successful in your role and enable you to showcase your skillset to establish a long-term rewarding career.

From employee training and development to competitive compensation packages, the business invests in their employees, knowing that people are always at the core of what moves them forward.

This is an exciting opportunity to join a fantastic team

**What would I be doing?**
You will be joining a proactive and friendly team where you will act as first point of contact for employees, visitors and potential clients.

You will be responsible for:

- Operating a switchboard in a warm, confident and happy manner.
- To greet all visitors promptly, completing all related security procedures and offering all appropriate services to ensure guests experience a pleasant visit.
- Assisting with the collation and circulation of brochures, other publications, material for marketing and a range of events
- Managing any incoming deliveries of mail and supplies and arranging collection by traders and staff
- Acting as the initial point of contact for traders and contractors who visit the office in person
- Taking messages, directing calls and providing information as appropriate
- Escorting guests to appropriate meeting rooms when requested.
- Assisting other departments with ad-hoc including post, photocopying, document collation, typing, laminating, booking of meeting rooms and providing refreshments
- General Branch Administration tasks as required
- Raising of purchase order numbers
- Assistance in facilities management, booking / scheduling building maintenance work, fire alarm testing.
- Arranging courier collections
- Other tasks as required.

**What the company requires?**
The company are looking for an experienced Branch Receptionist to join their well established and growing business. You will need to be personable and friendly with a can-do attitude.

Essential Skills:

- Minimum three years reception experience in busy customer focused service role.
- Bright and welcoming character
- Excellent communication skills - Including telephone manner, verbal, written and face to face
- Excellent all round mathematical and literacy skill.
- Excellent Microsoft Office skills including Word, Excel and Outlook.
- Commitment to providing a high quality of service
- Multi-tasker who can work well under pressure and uses initiative.

**About Us**

We recruit for various roles Including:

- Sales and Business Development Executives
- Call Centre roles including Lead Gen and Customer Service
- Engineers and Technicians
- Team Leaders and Senior Management
- Specialist Roles

We recruit within various industry sectors from Material Handling, Legal, Finance and many more.

Contact us today if you have any questions.

**Job Types**: Full-time, Permanent

Pay: Up to £24,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme
- Sick pay

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday

**Experience**:

- Receptionist: 3 years (preferred)
- Customer service: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: 1201