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Document Controller

4 months ago

North Shields, United Kingdom Jackson Hogg Full time

**Responsibilities**:

- Read and interpret various documents, including Customer Documentation Table, pricing book, product catalog, and technical manuals.
- Assess and address customer queries and clarifications promptly.
- Liaise with internal departments to gather necessary information and provide feedback on commercial impacts.
- Ensure detailed documentation of changes on revised quotations and submit them to customers.
- Document all necessary information before order entry and facilitate timely return of required documents for efficient order processing.
- Collaborate with other departments to coordinate testing and inspection activities as needed.
- Prepare and submit all relevant documentation for capital projects, recording submission dates and revision numbers.
- Establish and maintain professional relationships with coworkers, customers, representatives, and vendors.
- Oversee the sequence of events post Purchase Order to ensure adherence to agreed-upon timelines, providing formal monthly order status updates to customers.
- Co-lead periodic MCP status update meetings, ensuring all customer requirements, both commercial and technical, are met.
- Plan, organize, and control department activities, participating in goal and system development.
- Develop and coordinate post Purchase Order Documentation Requirements, addressing customer concerns or change requests.
- Understand the relevant segmented landscape and structure for MCP, developing and maintaining customer relationships.
- Support Agencies, Representatives, and direct sales force on targeted capital projects, focusing on planning and order acceptance.

**Knowledge, Skills, and Abilities**:

- Experience in a similar technical role
- Positive and enthusiastic with effective interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Strong multitasking and project prioritisation skills.

**Salary**: Up to £30,000.00 per year

**Benefits**:

- Enhanced maternity leave
- Enhanced paternity leave
- Flexitime
- Private medical insurance
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: In person