Receptionist Ophthalmology

**Are you an experienced receptionist looking for full time hours?** Oxford University Hospitals (OUH) is a world-renowned centre of clinical excellence and one of the largest NHS teaching trusts in the UK. They became a Foundation Trust on 1 October 2015 and believe that this will enable them to work more effectively inpartnership with their patients and their local community to provide high quality healthcare.

They provide a wide range of clinical services, specialist services (including cardiac, cancer, musculoskeletal and neurological rehabilitation) medical education, training, and research.

Would you like to be part of a Trust that value, recognise and celebrate staff members? Who work as a team to provide a high-level service? If yes, Oxford University Hospitals is the place for you.

We have a temporary full-time placement opportunity available for a **receptionist**. You will be based at the **Eye Hospital, John Radcliffe Hospital, Headley Way, Headington, Oxford, OX3 9DU.**

The working pattern is Monday to Friday. There will be 3 shift patterns available 8am-4pm, 9am-5pm, 10am-6pm and will be allocated on a weekly rota. This is a **Band 2** role and the pay rate is **£9.49 per hour**.

**Main roles and responsibilities**:

- To provide a professional and welcoming reception service for all patients and visitors to the Service
- To deal with telephone enquiries and take accurate messages from patients, visitors and professionals
- To provide information to callers and visitors or refer on to other sources as appropriate.
- To deal with all incoming and outgoing mail, ensuring timely distribution
- To receive deliveries of goods and packets, and arrange for their appropriate distribution, maintaining an accurate record at all times
- To ensure reception area is kept tidy and welcoming at all times
- To arrange appointments with patients in writing or by telephone
- To maintain an accurate and efficient administrative system for all clinical records and appointments
- To type confidential correspondence, reports or letters as required.
- To do any filing as required
- To do photocopying as required
- Any other general reception/admin duties that are required

**You will need to have**:

- Excellent telephone manner
- Excellent IT skills
- Excellent customer service
- Experience in a similar role
- Excellent data entry skills
- Excellent Microsoft package knowledge
- Working in a confidential environment
- Ability to work in a fast paced and demanding environment
- Use of EPR systems (desirable)
- Knowledge of NHS practices and procedures (desirable)

In return for your hard work commitment NHS Professionals (NHSP) can offer you some fantastic benefits:

- Competitive Pay Rates - work this week, get paid next week
- First choice of placements at over 50 NHS Trusts in England
- Dedicated consultants
- Flexible working options
- Free DBS and free training
- Build holiday allowance
- Support when you need it - 24/7 365 days
- Stakeholder pension scheme

**Who are NHS Professionals?**

NHS Professionals (NHSP), owned by the Department of Health and Social Care (DHSC), works in partnership with hospital trusts to provide a bank of highly skilled temporary workers who want to work flexibly within the NHS.

Working through the NHSP bank means Trusts don't have to rely on expensive agencies. Right now, we have over 126,000 members registered on our bank from various roles, grades and specialities, saving the NHS over **£70 million** each year. This money is then reinvested back into the NHS.

Register today for various flexible working options and long-term placement opportunities.

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