Customer Service Representative
3 weeks ago
Are you a motivated individual with a passion for providing excellent customer service?
Do you thrive in a fast-paced, business-to-business environment? Look no further
We are currently seeking talented Customer Support Representatives to join our growing team in Darlington. As a valued member of our team, you will share our departmental values and work collaboratively to achieve our KPIs. With an appetite for learning, a proactive approach to problem-solving, and a positive outlook, you will take ownership and provide solutions to a wide variety of customer requests.
A key attribute for success in this role is the ability to effectively manage customer requests and provide a high level of service to all stakeholders, both internal and external. By keeping our customers at the forefront of every transaction, you will strive for a one-touch resolution, reinforcing our culture of people talking to people.
Join Northgate Vehicle Hire as a Customer Support Representative and enjoy some outstanding benefits
Of course, there’s a great basic salary, but that’s just the beginning, our most popular benefits include
**Salary - **£22,369.35 per annum based on experience.
**Annual leave -** Start with 24 days, increasing to 26 days with service. Of course, you’ll have public holidays too and an extra day’s leave to celebrate your birthday
**Pension - **Ageon employer contributions of 5 %.
**Financial Benefits - **Enjoy the security of free life assurance, a save-as-you-earn scheme, an employee referral scheme (earning £1,000 per referral), and our Benefits App with discounts and cashback at top retailers like Tesco, Asda, Currys, B&Q, and Wickes.
**Wellbeing & Lifestyle Services - **Access our colleague assistance programme with 24/7 GP service, mental health support and physiotherapy plus cycle to work, eyecare vouchers, Health Cash Plan, Dental Plan and Travel Insurance.
**Motoring Benefits - **Take advantage of exclusive employee vehicle-leasing schemes, discounted repairs, and reduced rates on weekend car and van hires.
**Wagestream - **A free financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers even more discounts on your shopping.
**About you**
- You’ll bring impeccable administration and organisational skills to the table, making you a master of productivity and efficiency.
- With good IT literacy, you will be a tech-savvy superstar in any work environment.
- Your ability to understand and empathise with customer queries and complaints means you can always provide a professional and personalised response.
- You’re a true wordsmith with exceptional communication skills, both written and verbal.
- You’ll thrive in a collaborative work environment and can build strong relationships with colleagues in other departments.
- Your passion for delivering outstanding customer service is what sets you apart and motivates you to go above and beyond every day.
**About us**
With over 60 branches nationwide, we are the UK’s largest supplier of light commercial vehicle rental solutions. We’re here to keep people and businesses moving, that’s what we do. By partnering with some of the country’s most well-known organisations we have earned a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.
We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.
**We are agile. We are experts. We are imaginative. We are reliable.**
**Keep your career moving, smarter.
-
Customer Service Representative
5 days ago
Darlington, United Kingdom Capita Full timeCustomer Service Representative **Salary**: £22,542 per annum Location: Hybrid (Darlington office & home based) Hours: Full time, 37.5 hours per week, Monday - Friday, shift patterns between 8.30am - 6pm Start Date: 17th June & 24th June 2024 Capita Pensions Solutions are looking for Customer Service Representatives to join our pensions team on a...
-
Business Customer Service Representative
2 weeks ago
Darlington, United Kingdom BT Full timeBusiness Customer Service Representative **Job Req ID**:15434**Posting Date**:05-May-2023**Function**:BT contact centres**Location**:Darlington Contact Centre, Darlington, United Kingdom**Salary**:28,000.00**The Role - Business Customer Service Representative Roaming** Our Business Customer Service Representatives are required to deliver excellence in...
-
Customer Service Representative
2 weeks ago
Darlington, United Kingdom Northgate Vehicle Hire Full time**This is a great opportunity to join one of the UK’s leading vehicle rental specialists as a Customer Service Representative in our contact centre in Darlington.** Working in our dedicated Customer Support Centre, the key purpose of this role is to act as a liaison between Northgate and its diverse Customer base. Operating in a business-to-business...
-
Customer Service Representative
14 hours ago
Darlington, United Kingdom Northgate Vehicle Hire Full time**Salary: £19,553.62** **Weekly** Hours: 37.5 per week** **This is a great opportunity to join one of the UK’s leading vehicle rental specialists as a Customer Service Representative in our contact centre in Darlington.** Working in our dedicated Customer Support Centre, the key purpose of this role is to act as a liaison between Northgate and its...
-
Customer Service Representative
3 weeks ago
Darlington, United Kingdom Northgate Vehicle Hire Full time**Working Hours**: 37.5 hours per week, between 8am and 6pm, Including 1 in 3 Saturday Mornings. **Contract**: Permanent **Salary**: £19,554 per annum + Bonus! **Location**: Darlington, with possibility of doing hybrid working after successful completion of probation **Do you currently work in, or have experience of providing great Customer Service? Are...
-
Customer Service Representative
3 weeks ago
Darlington, United Kingdom Northgate Vehicle Hire Full time**Working Hours**: 37.5 hours per week **Contract**: Permanent **Salary**: £19,554 per annum + Bonus! **Location**: Darlington **Do you currently work in, or have experience of providing great Customer Service? Are you keen to work in a vibrant, interesting, and expanding business?** **Northgate’s Customer Service Team is growing and we’re looking...
-
Customer Service Representative
3 weeks ago
Darlington, United Kingdom Northgate Vehicle Hire Full time**Working Hours**: 37.5 hours per week, between 8am and 6pm, Including 1 in 3 Saturday Mornings. **Contract**: Permanent **Salary**: £19,554 per annum + Bonus! **Location**: Darlington, with possibility of doing hybrid working after successful completion of probation **Do you currently work in, or have experience of providing great Customer Service? Are...
-
Customer Service Representative
3 weeks ago
Darlington, United Kingdom Northgate Vehicle Hire Full time**Working Hours**: 37.5 hours per week, between 8am and 6pm, Including 1 in 3 Saturday Mornings. **Contract**: Permanent **Salary**: £19,554 per annum + Bonus! **Location**: Darlington, with possibility of doing hybrid working after successful completion of probation **Do you currently work in, or have experience of providing great Customer Service? Are...
-
Customer Service Representative
1 week ago
Darlington, United Kingdom Northgate Vehicle Hire Full time**Working Hours**: 37.5 hours per week, between 8am and 6pm, Including 1 in 3 Saturday Mornings. **Contract**: Permanent **Salary**: £19,554 per annum + Bonus! **Location**: Darlington, with possibility of doing hybrid working after successful completion of probation **Do you currently work in, or have experience of providing great Customer Service? Are...
-
Customer Service Representative
2 weeks ago
Darlington, United Kingdom Northgate Vehicle Hire Full time**Working Hours**: 37.5 hours per week, between 8am and 6pm, Including 1 in 3 Saturday Mornings. **Contract**: Permanent **Salary**: £19,554 per annum + Bonus! **Location**: Darlington, with possibility of doing hybrid working after successful completion of probation **Do you currently work in, or have experience of providing great Customer Service? Are...
-
Customer Service Representative
2 weeks ago
Darlington, United Kingdom Northgate Vehicle Hire Full time**Location: Darlington** **Working Hours**: 37.5 hours per week, between 8am and 6pm, **Contract**: Permanent **Salary**: £19,554 per annum With a progression scheme to increase your salary up to £23,500 **Are you keen to work in a vibrant, interesting, and expanding business?** **Are you passionate about customer service?** Northgate’s Customer...
-
Customer Service Representative
2 weeks ago
Darlington, United Kingdom Northgate Vehicle Hire Full time**Location: Darlington** **Working Hours**: 37.5 hours per week **Contract**: Permanent **Salary**: £19,554 per annum With a progression scheme to increase your salary up to £23,500 **Are you keen to work in a vibrant, interesting, and expanding business?** **Are you passionate about customer service?** Northgate’s Customer Service Team is growing...
-
Customer Service Representative
1 week ago
Darlington, United Kingdom ZIGUP Full time**This is a great opportunity to join one of the UK’s leading vehicle rental specialists as a Customer Service Representative in our contact centre in Darlington.** Working in our dedicated Customer Support Centre, the key purpose of this role is to act as a liaison between Northgate and its diverse Customer base. Operating in a business-to-business...
-
Customer Service Representative
1 week ago
Darlington, United Kingdom Northgate Vehicle Hire Full time**Location: Darlington** **Working Hours**: 37.5 hours per week, between 8am and 6pm, **Contract**: Permanent **Salary**: £19,554 per annum With a progression scheme to increase your salary up to £23,500 **Are you keen to work in a vibrant, interesting, and expanding business?** **Are you passionate about customer service?** Northgate’s Customer...
-
Customer Service Representative
1 day ago
Darlington, United Kingdom Northgate Vehicle Hire Full time**Location: Darlington** **Working Hours**: 37.5 hours per week **Contract**: Permanent **Salary**: £19,554 per annum With a progression scheme to increase your salary up to £23,500 **Are you keen to work in a vibrant, interesting, and expanding business?** **Are you passionate about customer service?** Northgate’s Customer Service Team is growing...
-
Customer Service Representative
1 week ago
Darlington, United Kingdom Northgate Vehicle Hire Full time**Location: Darlington** **Working Hours**: 37.5 hours per week, between 8am and 6pm, **Contract**: Permanent **Salary**: £20,374 per annum With a progression scheme to increase your salary. **Are you keen to work in a vibrant, interesting, and expanding business?** **Are you passionate about customer service?** Northgate’s Customer Service Team is...
-
Customer Service Representative
2 weeks ago
Darlington, United Kingdom Northgate Vehicle Hire Full time**Working Hours**: 37.5 hours per week, between 8am and 6pm, Including 1 in 3 Saturday Mornings. **Contract**: Permanent **Salary**: £19,554 per annum + up to £1,200 bonus per annum! With a progression scheme to increase your salary up to £23,500 **Location**: Darlington, with possibility of doing hybrid working after successful completion of...
-
Customer Service Representative
2 weeks ago
Darlington, United Kingdom Northgate Vehicle Hire Full time**Working Hours**: 37.5 hours per week, between 8am and 6pm, Including 1 in 3 Saturday Mornings. Part time hours also available - 20 - 37.5 hours per week (we can accommodate your needs), **Contract**: Permanent **Salary**: £19,554 per annum (Pro Rata for part time hours) + up to £1,200 bonus per annum! **Location**: Darlington, with possibility of...
-
Customer Service Representative
2 weeks ago
Darlington, United Kingdom Northgate Vehicle Hire Full time**Working Hours**: 37.5 hours per week, between 8am and 6pm, Including 1 in 3 Saturday Mornings. Part time hours also available - 20 - 37.5 hours per week (we can accommodate your needs), **Contract**: Permanent **Salary**: £19,554 per annum (Pro Rata for part time hours) + up to £1,200 bonus per annum! **Location**: Darlington, with possibility of...
-
Customer Service Representative
1 week ago
Darlington, United Kingdom Northgate Vehicle Hire Full time**Working Hours**: 37.5 hours per week, between 8am and 6pm, Including 1 in 3 Saturday Mornings. **Contract**: Permanent **Salary**: £19,554 per annum + up to £1,200 bonus per annum! With a progression scheme to increase your salary up to £23,500 **Location**: Darlington, with possibility of doing hybrid working after successful completion of...
