Head of Operations

Are you a dynamic and experienced Head of Operations with a proven ability to lead operational functions with a focus on innovation, precision and excellence in delivering cutting-edge solutions within our industry? Do you have what it takes to develop advancing technology and enhance client satisfaction, while being committed to driving growth and success in every project we undertake?

We are currently recruiting for a strategic and tactical **Head of Operations** with a proven track record in managing complex operations within a manufacturing environment, demonstrating strong leadership skills, strategic vision and a commitment to operational efficiency.

The Head of Operations will lead the Production, Installation, Project Management, SHEQ, Aftersales and Stores teams. You will be a key member of the Kiverco Leadership Team, formulating strategic plans, delivering goals and facilitating growth.

**About Kiverco**:
At Kiverco we believe in a World where Recycling Plant recovers much more, much more accurately and for much longer. Kiverco is a premium brand business with an international reputation for making the World’s Toughest Recycling Plant. We have been focused on making the World more sustainable for thirty years.

You will be joining the Company at an interesting time, as Kiverco has just secured some of our most exciting projects to date and we are in the process of launching a new line of revolutionary machinery. Our Company has evolved over the years and its growth is a direct result of the hunger for creating new distinctive, bespoke, innovative products to help transform the World’s waste. Our obsessive behaviour to constantly evolve our offering has meant that we have also become industry-leading experts in the field of waste processing machinery.

Kiverco delivers high quality solutions with excellent customer service globally.

**About The Role**

**Key activities**:

- Operational Strategy: supervise the efficient functioning of the entire operations department. Develop and implement comprehensive operational strategies aligned with the company’s overall objectives, ensuring efficiency, quality and cost-effectiveness in all operations.
- Process Optimisation: identify opportunities for process improvement and optimisation across all operational functions, driving efficiency gains and enhancing productivity. Implement and enhance best practices such as Lean, TPM, Continuous Improvement, problem solving etc.
- Resource Management: oversee resource allocation, including workforce, equipment and materials, to ensure optimal utilisation and alignment with project requirements.
- Quality Assurance: establish and maintain rigorous quality assurance processes to uphold the highest standards of product and service quality, complying with industry regulations and client specifications.
- Project Management: collaborate closely with project managers to ensure seamless project execution, timely delivery and effective resource allocation to meet project goals and deadlines.
- Budget Management: manage operational budgets effectively, monitoring expenses and implementing cost-saving measures, while ensuring operational excellence and adherence to financial targets.
- Risk Management: identify and mitigate operational risks proactively, implementing robust contingency plans to minimise disruptions and ensure business continuity. Ensure compliance with ISO 9001 standards, including overseeing audit processes.
- Health & Safety: advocate for health & safety initiatives pertaining to engineering activities, engaging with stakeholders throughout the site.
- Team Leadership: provide strong leadership and direction to the operations team, fostering a culture of collaboration, accountability and continuous improvement to drive employee engagement and performance. Encourage participation in cross-functional teams and company-wide initiatives.
- Stakeholder Engagement: cultivate strong relationships with internal and external stakeholders, including clients, suppliers and regulatory bodies, to ensure alignment of operational activities with organisational goals and objectives.
- Performance Monitoring and Reporting: develop and monitor key performance indicators (KPI’s) to measure operational performance, monitor progress against targets and provide regular reports and insights to senior management.

**What are we looking for?**
- Third Level Qualification in an engineering or closely related discipline.
- Proven experience in an operational leadership role, with a minimum of 5 years’ experience managing medium to large teams.
- Strong understanding of engineering principles, processes and best practices, with the ability to translate technical requirements into operational strategies.
- Exceptional leadership and management skills, including the ability to mentor, support and foster team development.
- Excellent analytical, problem-solving and decision-making abilities, with a focus on driving result