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Customer Service Administrator

4 months ago

Tamworth, United Kingdom Cathedral Hygiene Full time

This is a fantastic opportunity to join Cathedral Hygiene. We are a family run washroom services provider who has customers based across the UK and we are looking for a Customer Service Administrator to join our established team at our Head Office in Tamworth.

**What the role involves**:

- Handling calls from customers and colleagues.
- Liaising with and updating customers, suppliers and other departments in the company.
- Responding to enquiries from customers and colleagues.
- Progress chasing installations, deliveries and removals.
- Updating relevant systems and spreadsheets.
- Inputting contract information.
- Administration relating to the company’s vehicle fleet.
- Ensuring remote workers submit paperwork on time.
- Other general administrative duties including scanning and filing.

**The skills we are looking for**:

- Customer focused.
- Excellent phone manner.
- Strong microsoft office skills (including Outlook, Word and Excel).
- Excellent organisational skills.
- Thorough attention to detail.
- Able to work as part of a team.

**The benefits we offer**:

- Modern open plan offices with a great team atmosphere.
- Annual bonus.
- Company pension.
- Free on-site parking.
- Full training will be provided.
- The hours are Monday to Friday 9am-5pm, with 30 minutes for lunch.

**What to do next**:
No agencies please.

**Job Types**: Full-time, Permanent

Pay: £19,000.00-£24,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Yearly bonus

Work Location: In person

Reference ID: Customer Service Admin