Resource Assistant

4 weeks ago


Cardiff, United Kingdom Cardiff Council Full time

**About The Service**
An opportunity has arisen within the Business Support Team to assist in the provision of business support to 24/7 Services management team. These services include Telecare, Meals on Wheels and the ARC (alarm receiving centre)

**About the job**
The role will undertake various duties which will assist in coordinating
- Performance Management Framework. This includes accurately collating and reporting monthly and adhoc report
- Analysing data to help identify trends
- Quality Systems and processes - assisting and organizing corporate and departmental processes inline with requirements from the criteria to ensure accreditations are maintained
- Minute taking / scheduling meetings
- Business Planning - ensuring document is maintained and updated as and qhen required
- Business Continuity
- Liaising and dealing with a variety of enquiries from stakeholders internally and externally

**What We Are Looking For From You**
Good interpersonal skills - To be able to communicate effectively with a wide range of customers and colleagues.
- Team Working
- Analytical skills
- Advanced knowledge of excel
- To be able to plan and prioritise workload
- Proven IT skills
- Flexibility
- Commitment

**Additional information**

This vacancy is suitable for post share.
- Application Guidance
- Behavioural Competency Framework

Additional Information:

- Employee Charter
- Recruitment of Ex-Offenders
- Privacy Notice

Job Reference: RES01052



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