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Learning Centre Assistant
4 months ago
The Learning Centre Assistant will work in a frontline customer service role, joining the team helping students and staff to use facilities and resources at a busy learning centre.
**DUTIES AND RESPONSIBILITIES INCLUDE**:
- Perform frontline customer service tasks, including using the library management system and supporting the use of self-service facilities, printers and computer bookings.
- Provide guidance to students and staff on using LRC resources, both print and online, including the LRC online catalogue, books and e-books.
- Handle payments for print credit top ups, sales and LRC charges.
- Work as part of the LRC team to maintain purposeful learning environments throughout the centre.
- Assist staff and students with queries in person and by telephone.
**ESSENTIAL REQUIREMENTS**:
- GCSE English and Maths
- Level 3 Qualification(s) / or A Levels
- Experience in customer focused environment
- Ability to work effectively without supervision and to use initiative
- Ability to work under pressure, to adopt a flexible approach to work and to manage time effectively.
- Ability to investigate and solve problems
- Attention to detail.
- Good verbal and written communication skills.
- Ability to work effectively as a team member.
- A willingness and enthusiasm to undertake training on internal systems.
**What we offer**:
- 24 hour one on one specialist consultant based within your geographical area
- 4Recruitment Services Employee Benefits Programme
- Our own dedicated payroll support ensuring you get the full benefits of your payment
**Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.
