**FIS Adviser**:

- Date: 14-Feb-2023- Job Location: GloucesterThis is a Gloucestershire County Council job.
- Job Title:

Family Information Service Adviser
- Job Location:

Shire Hall, Gloucester
- Salary:

£28,900 - £32,020 per annum
- Hours per Week:

37
- Contract Type:

Fixed Term
- Duration:

One year
- Closing Date:

05/03/2023
- Job Requisition Number:

5892
- This post is open to job share

We are currently recruiting for two Family Information Service Advisers to join our Early help team on a one year fixed term basis.

**About us**

For all your hard work. You will receive the following.
- Flexible and agile working opportunities
- 25.5 days annual leave rising to 30.5 days after 5 years continuous service
- An option to purchase 10 days of additional leave per year (pro-rata for part-time staff)
- Family friendly policies and benefits to help support you and your family
- Supportive and positive working environment with regular, robust supervision
- Local Government Pension Scheme (LGPS)
- Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
- An in-house Occupational Health service
- Employee discount scheme
- Cycle to Work scheme
- Links to employee networks such as Prism (LGBT+) and the Young Employees Network
- Career development and qualification opportunities
- Access to our Social Work Academy

**Right child, right support, right time, every time**

Gloucestershire’s vision is _“to work together to give every child the best possible chance of a remarkable life, especially those children who are disadvantaged and vulnerable.”_

We have ambitious improvement and transformation plans to create the optimum conditions within which our staff can make a real difference and improve outcomes for children.

We are a local authority adopting, and training all colleagues in, systemic social work practice. If you would like to join an authority that takes a relational approach to working with families and focuses on what needs to change in the system around a child and family to enable children to thrive, then consider a role with GCC.

**About the team and role**

Your role within the Early Help team is to provide first class, customer focussed service; supporting families and practitioners across Gloucestershire to access comprehensive information, advice and guidance about children and young people’s services.

The role is involved in a fast-developing front line service within MASH offering Early Help to families.

The position will involve communicating with various agencies and family members, gathering information to support requests for service by ensuring the most appropriate response is provided, enabling families to thrive.

**About you**

You must have excellent communication skills and be able to process and record information accurately onto numerous IT systems to support service delivery within a busy fast paced team. As well as:

- Good standard of numeracy and literacy
- NVQ level 3 qualification in Advice or Guidance or equivalent or relevant experience and willingness to improve knowledge base.
- Good working knowledge of Microsoft Office packages, particularly Word and Outlook
- Competent in accessing information from the internet
- DBS clearance

**How to apply**

**Additional Information**

To access the Job Profile for this role, please follow the link below:
Family Information Service Adviser Role Profile

Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing individual and service needs, with a mix of both remote and office working.