Administration Assistant Apprentice

3 weeks ago

Yeovil, United Kingdom Premier Education Full time

**Business Administrator Apprentice**

**Employer Description**

Improving children’s health and wellbeing through active learning.

Whether it’s after-school gymnastics, curricular fencing classes or Performing Arts Holiday Camps, Premier Education have been loved across the UK since 1999. Our sessions are designed for children of all abilities and are run by highly trained professionals.

Join the UK’s No.1 provider of sport and physical activity to primary schools. We are a national company with a local voice. We are looking for someone to join our team to take the lead in managing the Customer Service and Administration across multiple territories in the Dorset & Somerset regions. You will be working within a fast pace environment and shall work closely with the Senior Leadership Team and the wider business to ensure our customer service and administration meets the needs of the business and is at the high level it needs to be.

**Main description**

If you are interested in a career in business admin or business support; the skills and qualifications you will pick up from this pathway will set you up to work in any industry of your choice.

**Key responsibilities at Premier Education**:

- Customer Solutions - to be the main point of contact for all inbound customer enquiries
- System Management - to manage and maintain the company office telephony system and internal business management system
- Administration - to lead and ensure company administration across the business is completed in an effective and lean manner
- Finance - to be responsible for the finance management of all customer accounts including schools and parents
- Compliance - to support and assist SLT & Directors to ensure all staff are fully compliant to carry out their roles at all times
- HR - to assist and support with the onboarding of all new employees to the company
- Bringing in new ideas & innovations to the team, to help with processes & procedures
- Liaising with contractors to ensure documentation is accurate and up to date
- Keeping contract information up to date

**Desired skills and experience**:

- MS Office package proficient (basic to intermediate level)
- Great attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Initiative
- Able to stay calm under pressure.
- Has good communication skills to be able to talk to external & internal customers.
- Takes pride in their work & puts customers at the forefront of their agenda
- Able to work as part of a team environment
- Can build effective working relationships across the business

**Entry requirements**

5 GCSE’s at Grade 4 (C) or above including English and Maths or equivalent

**Training to be Provided**

Training with Yeovil College
Business Admin Level 3.

**Job Types**: Permanent, Apprenticeship

**Salary**: From £8,580.00 per year

**Benefits**:

- Childcare
- Company events
- Employee discount

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Yeovil: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Expected start date: 28/08/2023

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