Support Worker

7 months ago

Basildon, United Kingdom Reach Out Care Services Full time

Job Title:
Residential/Support Worker

Responsible to:
Registered Manager

**Job Overview**:

- To provide care in accordance with best practice and legislative requirements, reflecting policies and procedures and agreed standards under the direction of the service management.
- To be reportable to the Registered Manager and Team Leaders/Seniors in the delivery of the above aspects.
- To support and enable young people in our care to maintain skills and personal interests whilst delivering person-centred care unique to them.
- To take responsibility for the shift and lead others, having oversight of their needs.
- To support young people in our care in maintaining their placement.
- To maintain skills at a current level, undertake such training and development as required from time-to-time to maintain and progress knowledge.

**Location**:

- Basildon (Essex)

**Hours of work**:

- 40-Hours per week, over a 7-day shift pattern covering 4/5 shifts; sleeping-in between late and early shifts; and some 1-1 hours cover to make up contracted hours.

**Role specific Duties**:

- The employee's work will be alone with the young people in our care in a supported living environment. Compassion, good communication skills and a calm and caring manner are essential for this important role.
- Ensure the young people in our care are at the centre, heart of care delivery and their wishes and preferences enhance their wellbeing.
- Support the young people in our care with all aspects of their day-to-day living, enabling them to enjoy and achieve the best possible quality of life.
- Act in the best interest of the young people in our care when it is assessed that they lack the capacity to make decisions for themselves.
- Ensure the delivery of 1:1 support in accordance with an individual young person’s Care and Support Plan and ensure accurate recording.
- Ensure that the 1:1 key work recording are done and recorded.
- Ensure Care Plans and other information about how to support are followed.
- Be responsible for informing the Registered Manager and/or Responsible person about any changes in the needs of the young people.
- Ensure the health, welfare and safeguarding of all individuals (young people, staff, and visitors) in line with our policies and procedures.
- Ensure the health, welfare and safeguarding of all individuals (young people in our care, staff, and visitors) in line with health & safety and fire safety procedures.
- Keep and maintain effective communications both verbally and in writing. This will include written reports and detailed records.
- Ensure that health and safety policies are followed.
- Document any identified risk and report them immediately.

**Working with others**:

- Develop effective working relationships with other employees.
- Work in cooperation with members of the multi-disciplinary teams to maximise opportunities for people.
- If desired by the young people in our care, maintain and develop relationships with family, friends, and other people important in their life.

**Leading by Example**:

- Seek opportunities for personal and professional growth.
- Be a role model for other Support Workers and be an ambassador for the service. Be professional, polite, and reasonable at all times.

**Personal Responsibilities**:

- Commit to achieving the relevant qualifications commensurate with the role.
- Attend statutory training and any other training as directed by management.
- Understand and follow all policies and procedures relevant to the role.
- Be open to learning opportunities and undertake additional training to meet the specific needs of the young people in our care.
- Take personal responsibility for engaging in supervision, personal development, and training to enhance best practice.
- Keep up to date with policies and procedures.

Specific Qualification for Job

Essential/Desirable

Educated to GCSE level of equivalent

Desirable

RQF Diploma in Health and Social Care (children/adults pathway)*

Desirable
- or qualification deemed as equivalent by the service’s management

Specific Skill Requirements

Essential/Desirable

**Proficient Written Skills**

Maintain all Care/Support Plans and support records in accordance with Reach Out Care Services Policy

Essential

Basic computer skills

Essential

**Leadership Skills**

Ability to assist and orientate new employees into job role

Desirable

Provide young people/adults with support/assistance as they require to accomplish daily tasks, as directed in their Care/Support Plan

Desirable

Communicate any problems, concerns or changes to local authorities including family members as needed

Essential

**Communication Skills**

Support Workers must build rapport with people by establishing personal connections and showing interest in their lives

Essential

Support Workers must be able to communicate effectively with the young people in our care

Essential

Support Workers must have the communication skills to inform colleagues, manage

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